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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,072 ratings1,036 reviews
  1. 5 stars73% (778)
  2. 4 stars15% (166)
  3. 3 stars7% (75)
  4. 2 stars3% (27)
  5. 1 star2% (26)

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Showing 21-30 of 1,036 reviews
Sep 17, 2025
Breanne H.
5 out of 5 stars review

Verified Purchase

Great for Kids Lunches

The lunchbox stays cold for my sons lunch and seals really well if he takes something like carrots and ranch. And despite it sealing well it is still easy to open for little hands.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 23, 2025
Elizabeth
5 out of 5 stars review

Verified Purchase

Great Purchase

My toddler loves her new backpack for TK. It has many pockets and perfectly fits her lunchbox at the bottom. The design is adorable, the zippers are smooth to use, and the clip in the front helps her keep her backpack on.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 6, 2025
Jacqueline
5 out of 5 stars review

Verified Purchase

Preschool Must Have!

Beautiful! I bought this for my preschool daughter for the new school year and opt to have it personalized. Its absolutely beautiful! I can't wait for her to use on the first day of preschool.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Sep 9, 2025
Happy Momma
5 out of 5 stars review

Verified Purchase

First time w/Bentgo!

My daughter started Kindergarten and she liked the bento boxes. I was looking how to keep bento boxes cold and I saw that it had a freezer part. We love it. It’s dishwasher safe and easy to use!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 19, 2025
Kim M.
1 out of 5 stars review

Verified Purchase

Disappointed

I ordered this one because it has an ice pack that should keep things cold, but it doesn’t seem to stay cold very long. I am trying to avoid plastic bags, but this isn’t what I expected

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi Kim M., We’re sorry to hear the ice pack in your Bentgo Chill Kids Lunch Box didn’t keep food as cold as expected. Here’s a quick tip that may help: for best results, we recommend placing the ice pack in the freezer overnight (at least 6–8 hours) before use and packing the lunch box in an insulated bag to help maintain the cool temperature longer. We’ll also be reaching out to you directly to offer additional support. In the meantime, please feel free to contact us at support@bentgo.com or 714-668-0300 so we can help make this right. Thank you, Jessica Bentgo Customer Support

Oct 10, 2025
Kira
5 out of 5 stars review

Verified Purchase

Lunchbox to the rescue

I work with alot of people and one mini fridge to cram our lunches into. This lunchbox allows me to skip the fridge drama because i can keep it on my desk til lunch.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Feb 15, 2026
katherinemv
5 out of 5 stars review

Verified Purchase

Great!

It’s really nice and functional. I absolutely love the color.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Jan 21, 2026
Christena
5 out of 5 stars review

Verified Purchase

Bentgo child lunch box 👍🏼

The product is excellent to keep fresh until school lunch break.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 31, 2025
La H
4 out of 5 stars review

Verified Purchase

I love it but only have one concern

I liked it but sometimes the inside container got stuck to the lid and made it where it was hard to open.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Sep 17, 2025
Anonymous
2 out of 5 stars review

Verified Purchase

Gets stuck when trying to open

Good portion sizes and divider, but it is difficult to open and close. It gets stuck trying to open it.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi Heather Vaughn, Thank you for your feedback on the Bentgo Chill Max Lunch Box. We’re glad to hear you like the portion sizes and divider, though we’re sorry to hear it’s been difficult to open and close. Sometimes the tight seal can cause extra suction, especially when the ice pack is in place. If you’d like, our team can also recommend other Bentgo lunch box options that may be a better fit for your needs. Please don’t hesitate to reach out to us at support@bentgo.com or 714-668-0300 for personalized assistance. Thank you, Jessica Bentgo Customer Support