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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,100 ratings1,064 reviews
  1. 5 stars72% (792)
  2. 4 stars16% (171)
  3. 3 stars7% (79)
  4. 2 stars2% (27)
  5. 1 star3% (31)

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Showing 211-220 of 1,064 reviews
Aug 19, 2025
Reviewer name: Kim M.
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed

I ordered this one because it has an ice pack that should keep things cold, but it doesn’t seem to stay cold very long. I am trying to avoid plastic bags, but this isn’t what I expected

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi Kim M., We’re sorry to hear the ice pack in your Bentgo Chill Kids Lunch Box didn’t keep food as cold as expected. Here’s a quick tip that may help: for best results, we recommend placing the ice pack in the freezer overnight (at least 6–8 hours) before use and packing the lunch box in an insulated bag to help maintain the cool temperature longer. We’ll also be reaching out to you directly to offer additional support. In the meantime, please feel free to contact us at support@bentgo.com or 714-668-0300 so we can help make this right. Thank you, Jessica Bentgo Customer Support

Apr 1, 2024
Reviewer name: Cdav
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the green dino print!

This is exactly the right size for a small diaper/snack bag. And the green dino print isn't obviously a kid print, so I don't feel awkward wearing it as an adult.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
May 16, 2022
Reviewer name: Erica J
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good product

I loved it its easy for my kids to use and keep food cool for them. Only thing I didnt like that it stains easily. We packed pasta with tomotoe sauce and the sauce stained it. Since its light gray the stain is very visible but it still works well.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Oct 12, 2022
Reviewer name: Neutral Momma
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Too Heavy

I love the concept, but I ended up returning both lunch boxes. Upon opening it, I realized that they were too heavy for my 4 and 6 year olds and would be heavier with the ice pack and food. It didn’t seem ideal unfortunately.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 13, 2021
Reviewer name: Kfar
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Love the insulated pouch!

We bought this backpack because we loved the option of putting my child's bentgo lunch box in the bottom insulated pouch. We are still waiting to use it for when school starts, but it seems very well made.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Sep 5, 2023
Reviewer name: Sdmonroe
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Definitely a great buy

This backpack is durable, effective, and adorable. The Bento box is perfect to pack a lunch and the lunchbox portion is big enough to put in a drink and other goodies as well. And best of all, we don’t end up with forgotten and lost lunchboxes.

Helpful?6RF9XOPJYJQF13615207858
Jul 3, 2023
Reviewer name: Zinajda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfection

Exactly what I was looking for. This bag is an all in one and it's much easier for my daughter carrying just one bag instead of a backpack and a lunch bag and her bottle. Genuinely love all the Bentgo products we have purchased so far!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Sep 24, 2023
Reviewer name: Regina R.
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this bag!

This is the second school year I have bought this bag for my daughter. I love that the bottom accommodates a lunch box with ice pack that way I don’t have to worry about any spills or messes. The bag is also very large.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Feb 4, 2023
Reviewer name: PirateSARS
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Almost perfect

This is a great bento box. The compartments are good sizes and it’s pretty easy to clean. My only issue is that getting the ice pack in with the tray makes it a bit hard to all snap together.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 24, 2024
Reviewer name: Adrienne
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Bentogo kids chill is okay

The bentogo kids chill is good at keeping most of the food cold/cool. If we put something like apple sauce or ranch in one of the compartments it doesn't stay cold and it leaks

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi Adrienne, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com