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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,072 ratings1,036 reviews
  1. 5 stars73% (778)
  2. 4 stars15% (166)
  3. 3 stars7% (75)
  4. 2 stars3% (27)
  5. 1 star2% (26)

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Showing 111-120 of 1,036 reviews
Jun 16, 2022
Dani9
4 out of 5 stars review

Verified Purchase

Bentgo Chill Lunch Box - Purple

We haven't used these a lot yet, my daughter starts school in Sept but we got them for snacks on the go from daycare to soccer. So far we really like them, the only thing I noticed is they are quite heavy so I'll be trying the styles without the icepacks as well. The colour is nice, the compartments are good size and there is no leaking.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 18, 2023
Robin
5 out of 5 stars review

Verified Purchase

Excellent quality.

Bentgo really thought of everything when it comes to the design of this backpack. There’s a thought about every component from the space for the water bottle and the bungee to keep it in place to the space below for an ice pack. I couldn’t recommend this backpack more. The lunch box keeps everything cool/warm and the compartments keep foods separate perfectly. The quality is through the roof. Money well spent. We got the sports themed combo and the colors are vibrant and I can tell this will wash beautifully.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Sep 18, 2024
Liz M.
2 out of 5 stars review

Verified Purchase

Difficult to close

My children had a non ice pack model that lasted for 3 years and was used daily. We purchased these for this school year. It is difficult to close and open. My first grader was able to independently open and close the other model and now she has to ask for help daily. Not the independence I want to foster. I appreciate that the ice pack can be reused, but I wouldn’t purchase again…especially for the price.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi Liz, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

May 23, 2025
Lisa S.
3 out of 5 stars review

Verified Purchase

Easier opening and closing

Excellent quality and very well-made. Beautiful color choices. I wish it were easier to open and close for younger kids. I have a 6 year old grandchild who I bought this for uses this box and loves it however, she does have trouble that’s so much with opening, but in closing it.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi Lisa, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Chill Lunch Box being hard to open and close. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

May 7, 2021
Aubrey
5 out of 5 stars review

Verified Purchase

Love this product

This is perfect for my kids’ school lunches. I even plan on using them during the summer. We’ll just make them up in the morning and we can eat it during the day when we get hungry. I got one for each kid and myself. Will be easy to just grab it and take it to the park. It’s not super big but I add an almond milk box and a nut bar and then it’s enough food for one person. I really like the freezer trey that keeps the food cold although I still add an ice pack to the lunch box to keep the drinks cold.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 25, 2022
Ashley in KC
5 out of 5 stars review

Verified Purchase

These backpacks are A+!

Durable backpacks and they fit their Bentgo lunchboxes, their 3-ring binders, and a change of clothes for my 1st graders. There's still extra room for more in the front zip area. We have the rocket ship and the monster truck backpacks and my boys love them along with their coordinating Bentgo lunchboxes and Bentgo chill boxes. There's a place for the water bottle on the right side of the backpack. Please make more designs for the backpacks for next year!

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Aug 10, 2022
Kelli210
3 out of 5 stars review

Verified Purchase

Freezer Lunchbox

The lunchbox does a good job of chilling, according to my little, but his lunch bag has been a mess when he gets home. If he does not finish his food (yogurt, applesauce, hummus, dipping sauces etc) it leaks out of the compartment(s). The foods mix inside of the compartments as well (ie yogurt mixes into the ketchup). It’s also pretty heavy compared to other lunchboxes.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Apr 29, 2024
Ann A
3 out of 5 stars review

Verified Purchase

Just enough space

This lunch box is wonderful! There is just enough space for her to have what she wants to take for lunch. I was worried the compartments where to small but they aren’t. The ice pack stays cold for long and haven’t had issues with that. The only issue I have and the only reason I can’t give the five stars is because of the leakage problem. It does not leak out side of the box but if there is liquid in one of the compartments it’s going into the other. I don’t put it in a dishwasher (I don’t have one) it is all hand washed and surprisingly has not yet been dropped. All together I am very happy with this for my kindergartener

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
reply from Customer Service

Hi Ann, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 13, 2023
CuteCarryAlls
4 out of 5 stars review

Verified Purchase

Adorable Backpack and Lunch Box Set 💖

The backpack and lunch box set is unbelievably charming! 😍 My daughter absolutely adores it, and she looks incredibly adorable with them. Just keep in mind that the backpack might be a bit too compact for comfortably fitting binders. While my daughter manages to squeeze them in, it does strain the fabric and distorts the shape of the backpack, potentially causing damage. Nevertheless, because it's so endearing, I've decided to bring an additional larger bag to carry her binders and hefty books. I wouldn't recommend this backpack for regular school use due to its size, but if you're seeking a casual backpack that's versatile, this would be an excellent option! 💖

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858
Oct 30, 2023
Kai F
5 out of 5 stars review

Verified Purchase

Great for adults too

As someone who wants to bring small amounts of several things for lunch, this box is the perfect size! I have both this and a Bentgo Kids, and I rotate between them. It might be marketed for kids, but as an adult with a smaller appetite, I find this to be a better size than the larger ones.

Review from Bentgo
Helpful?6RF9XOPJYJQF13615207858