This product works. The bottle has a screw top lid and liquid is very sticky if it gets on you which makes the bottle gross. Sure would nice if the large size had a flip top lid.

Am I using too much?? I mean, I like it, it smells great! But I have more soapy water during the rinse than the wash! Maybe I'm using too much cause I'm having to do an extra rinse with plain water after.

I love this stuff. It gets rid of the extra gunk in our clothes. The big BUT is that the lid/container is the worst to pour out of. On tv, you advertise the easy pour spout, but that’s not that’s in stores. It gets all over and leaks down the side.

I love this stuff EXCEPT for the packaging. It’s the worst! The cap is too small to measure, the bottle is too tall to pour. Ends up getting my hands, the counter and the bottle a sticky mess!!!

I but the cool cotton it smells amazing and it leaves my clothes smelling fresh, but the way it pours is horrible. Why does it not have a spout? Measuring is to be desired. Overall it does what is supposed to that one thing and it would be perfect

Sticky, always dribbles out of the bottle and gets everywhere. It also bleached my grout where it spilled out so now I'm afraid I might accidentally spill it on clothes. I would like the product if perhaps it came in a different bottle.

Very poor packaging design. If I didn't like the product so much I probably wouldn't buy it again. That being said they need to give it an overhaul and do it fast before they lose customers. Product gets an A

I have two messy grandchildren and one old dog with a weak bladder. This product has been a lifesaver. I have used Downy fabric softener for (literally) decades and am pleased to have this new product to add to my laundry arsenal.

Please develop a dispenser that has cap that you can squeeze out the product. I’m a guy and I use this on my dry fit clothes-sometimes in the shower, sometimes the bathroom sink a squeeze nozzle would be greatly appreciated🤓🥸😎🤙

I am happy with the product itself. Left my clothes nice-smelling and soft. But for someone like me with small, arthritic hands, the bottle is hard to grip and is slippery.