Thank you for sharing that you barely noticed the scent from our Downy Rinse & Refresh Cool Cotton. Please know that our products are put through many quality checks to provide you with a fresh laundry cleaning experience. The weak scent can sometimes be due to improper dosing, and we recommend following the dosing instructions. We'd like to gain a better understanding of your feedback, and would appreciate you giving us a call at (800) 688-7638.

Thank you for sharing your experience with us. Our Downy is put through many quality checks to provide you with the best laundry experience. We appreciate you sharing that your Downy Rinse & Refresh didn't do anything, and we'd like to better understand your feedback, Please give us a call at (800) 688-7638.