Thanks for leaving your review, Wish not to give. All Downy products are extensively evaluated to certify they meet our high standards for quality and performance when used as directed, so we're disappointed this wasn't your experience and would like to help make it better. Please call us at (800) 688-7638.

We're so sorry to hear your laundry was left stained, and would like to help. Rewashing the stained garment with your detergent and favorite stain treater should help with stain removal. It's important to not over load the machine, or to use the scent beads in a liquid dispenser. For best results, add the beads directly into the drum of your washer before adding clothing, etc. and before starting the wash. So we can help you further, please give us a call at (800) 688-7638.