I installed the Generac and it looks good. It has been cycling on for 10 minutes each week for the last 5 months without any problem. The real test will come when the power goes off for an extended period of time. I'm disappointed in the documentation. There needs to be a good operators manual with instructions on how to utilize the operation panel.

We had our unit installed several weeks ago and had a local failure of someone hitting a trnasmission pole. The unit went on immediately and ran continuously until service was restored. I was very impressed in that not even our automatic light timers were affected.

the best way to describe this unit is worry free. When the power goes out the unit kicks in. The unit looks nice and actually this is an upgrade from an older model. Only concern was that when a part went out on the unit within within a few days, it took Generac over 6 weeks to remedy the issue. I almost went to a different brand because of it.

Great unit 22kv. Had a factory control problem. Contractor fixed "No Charger" and I was up and running. Had two outages that were over 35 mins. long and its a shock to be the only one around with lights and air conditioning. Got a three year service contract and still under review on that. It is quite compared to some I have heard. It charges the 12volt battery and system checks: starting, load, and shutdown each month.

The Unit Has All Works Just Like Promised. Every Week Is Goes Into It's Test Phase. Runs About Ten Minutes. Then Cuts Off. Shows On The Controls If Any Thing Is Not Going Right. I Strongly Suggest If You Live In A Storm Pron Area That You Get One Of These. I Have The Generac 22KW. I Can run My Whole 23,000 Sq Foot. House Pulse Part Of The House Next To Me. If You Have Propane Or Natural Gas This Is The Way To Go. (Gas Stations Run Out Of Gas Fast And Are Vary Hard To Get Gas To Them. when you get A Heavy Storm.)

We purchased it about 2 years ago and it pretty much has failed us when the need arises during storms or other weather in climate conditions. This was bought because I have a cpap machine and need it to sleep. Also to protect the contents of our freezer and fridge.

We feel more secure and safe now that we have this home generator. Dale and his installation crew were the friendliest and upmost professional the day they installed it. I already have recommended them to many friends. When some come by, I feel the need to show it off! Sorry, but I'm kinda proud of it! Great Job!

We used to shudder when a storm was coming because we "knew" we would lose our electric. It was not if we would lose our electric, but would worry about how long it would be out? Could be hours to days. We can now relax since we know that within seconds our entire house will have electric with the Generac whole house generator.

Mine has worked exactly as I had hoped it would. That is, it only turns it's on Saturday at 2pm to perform its weekly check... Haven't had any power outages yet requiring its service but it has given me a comfort level knowing it will come on and my home will be powered since I have a disabled son here 24 hours per day.

Service beyond the sale was great though I was given some confusing information from the the company recommended technician who serviced the product post installation. The 22kw generator was set up with parts supplied with the generator and was set up by an electrician as part of my new home build. Long story, short, there was a flex gas line supplied by the company to be used to connect the generator to the hard pipe gas line from my propane tank. The tech told me in no uncertain terms that the flex pipe was inappropriate to connect the main gas line to the supply line as the vibration caused by the generator could cause the flex line to fail and should have been hard piped directly to the generator. The propane supplier disputed that theory and told me that vibration caused by a hard piped connection would be more likely to crack and lead to either a fire and or explosion than a connection made with the flex pipe that was supplied with the generator. Otherwise, so far I'm satisfied with the product and follow up service that was provided.