I live way out in the boonies and we are usually the first ones to lose power when it happens and the last ones to get it back, so having the peace of mind that no matter the time or conditions this beauty will come on and keep my house warm or cool as the seasons determine is money in the bank.

Couldn't be more pleased with the installation contractor, the workmanship and timely installation. Without a word of a lie, the generator came online and provided the 'whole' house with power - with a utility outage less than 48 hours after the commissioning of our system. Great unit - reliable!

My wife and I wanted a home generator that would work automatically and switch on when the city grid failed us. We get this and more with this model capable of running most of our house, testing itself weekly, and monitoring its status. Furthermore, it communicates with my service advisor to quickly notify him of issues and facilitate a rapid resolution before a little problem becomes a big one.

The crew arrived just like they said they would. Introduced themselves and went straight to work. Great communication between themselves and me. Everything went as planned and they cleaned up after they were all done. Could not even tell anybody was here.Highly recommend this crew to anybody who need service or install. Great team and Company.

The generator has come on with every power outage, and worked as expected. But on one occasion, after it turned off the red light came on. The code had to do with the engine rpm's, I read the manual and fixed the problem. Had we not been home and the power went out again the generator would have failed. We purchased this generator for insurance in case the power goes out, now there is always the concern, will it fail again.

They just installed today .. The installers were hear as scheduled and went right to work .. Knew what they were doing .. Was only without power fir maybe 20 minutes during the hookup. Generator started right up ... Just knowing we won't be without power during power outages gives me much peace of mind ... Happy with the generator ...

My 22k standby was run for the first time today. My install contractor ran all the tests and walked me through everything I needed to know. I travel quite frequently and always had a concern about my family being alone in a power outage...which happens quite frequently in our area. I am completely satisfied with the purchase and with my contractor. Peace of mind is a great thing!

Product was easily installed, followed all recommendations in the manual for installation plus more by adding a gas accumulator in the fuel line close to the generator for allowing a surplus of gas to be delivered to the unit on startup. Product is quiet, not having extraneous noise to be heard by the neighbors. We sat the generator on a pre-made concrete pad which we laid into the interlocking brick walkway which is in our patio and walkway surrounding our deck. Really looks beautiful where it has been placed. Does not take away from the natural look of the area, but blends in very well. Gas line and electrical conduit have been painted to blend into the scheme of the house colors as well.

I BOUGHT THE 7210 24 KW GENERATOR, ALSO BOUGHT THE PAD THAT YOU CAN GET TO PUT THE GENERATOR ON. SAVED A LOT OF WORK AND LOOKS GREAT. IT IS COLD HERE IN NORTH DAKOTA SO WE GOT THE BATTERY WARMER, OIL HEATER AND INTAKE HEATER SO EASY START IN THE WINTER TIME. THIS IS A WELL MADE GENERATOR AND RUNS VERY SMOOTH. WE HAVE IT SET UP TO RUN FOR 5MINUTES EVERY SUNDAY, A FEATURE I LIKE VERY MUCH. WE HAVE USED IT TWO TIMES SINCE WE INSTALLED IT WORKED GREAT. WHAT A RELIEF!!!!!!

Had unit installed May 2018 so we would have A/C in the event of a hurricane related power outage similar to outage during Hurricane Irma in 2017 when we were 5 days without power. As of June 2022 annual service the unit had only 25.5 hrs on meter. So until September 28, 2022 when Hurricane Ian hit and we lost power we had no experience with extended run time. Owner's manual indicated need to check oil frequently as it might need oil added. I had assumed after June 2022 service the unit would have enough oil to run safely for a minimum of 24 hours without getting a low oil warning. Due to the rain and wind it was not possible check the oil and at 27 hrs (9/29/22) the unit stopped under low oil warning. I had only 2 quarts of the required oil. A check 12 hrs later indicated it had gone through a quart so I had to reduce load until I could get more oil on 9/30/22. I was not pleased that after 39 hr run time I had to severely reduce the load and go without A/C- the main reason I bought the unit for. The owner's manual NEEDS to indicate the potential amount the generator may use during 12 hr continuous usage so people have an appropriate amount of oil on hand. I had no idea the unit would use 2 quarts a day. In the future I will have at least 10 quarts of oil on hand. Other than this annoying lesson learned I am happy with the unit.