This is a wonderfully looking brand new generator, I just wished it could run and generate electricity. I'm offered a five year warranty, but the service people say it will be 2+ weeks before they can get to it, and it will cost $250 for the first hour of diagnosis. No point in saying anything critical about the produce since you will not post a critical review. American quality is a thing to behold, and mourn.

Installation of generator was done on Jan. 20, 2022. The crew doing the install was prompt and did the outdoor work in less than ideal conditions with snow and cold temperatures. The crew was very efficient and cordial. Install time was only 5.5 hours. When completed a test was run and I was given easy to understand instructions on its operations. I’m very glad we got the Mobil Link option which gives me even more of peace of mind. I would highly recommend this product.

Third one I have owned. This model is great installation was the best I have seen. Easy to understand operation. Exercise timer worked perfectly first time. If u do not using Generac u just wasting money. The one I had in Florida ran for 100 hours during hurricane in 2005. With no issues.

Surprise storm popped up and power went out. Within about thirty seconds the Generac had fired up and everything was back to normal. Daughter and family camped out with us overnight. I was probably informed; but forgot that only one a/c would operate at a time. Ran upstairs a/c and cool air trickled down. Generac was a bit loud; but loud and cool beats quiet and hot every time.

We would like to thank the people that installed our generator. They all did an awesome job. They were very courteous and friendly and we know we will get great service in the future. I would recommend this product to everyone that is looking for one. The prices are great. Thanks for everything...

Had been in the process to get a 22KW installed and then Ida hit. Power went out Sunday evening about 5:30 on 8/29. We were running the house on a 17.5 KW portable Generac but getting fuel had become an issue. Our dealer texted me the following Thursday AM about 6:30 and asked if we were still without power. I replied yes and they showed up a couple of hours later to install the unit. 5 hours later we were up and running. Everything went well until Sat AM when the unit shut down. I went to check it and the enclosure was full of oil that had leaked out of somewhere. I refilled it and got it running but it continued loosing oil. We got power back on Sunday evening. Unit now goes into over start shut down. Dealer came and did the first service but the unit still will not start and run. We suspect it has a bad circuit board so am waiting on that so we can get it started to find out where the oil is coming from. We suspect it is a rear seal since oil is coming from the exhaust end. Service tech also noted metal shavings in the oil. Bottom line is we are still without standby protection.

We are so happy with our experience in purchasing a Generac computer. The salesman was excellent in reviewing all of our options and getting an order placed. The installers office was excellent in keeping us abreast of what was happening and when we would have our unit installed. The installation was seamless and were given very thorough instructions on the unit's operation. Cannot wait to try it under severe weather conditions.

We just had this installed last week the 14th to the 17th . no power outages yet but we are ready now for them. It looks nice appearance wise . The only thing that scared the beegeebees out of me was we were told every other Wed it would turn on at noon for 15 mins BUT it turned on at midnight for 7 mins Wed night woke us up out of a dead sleep . So we do need to figure out how to change time on that . kind of comical we had a good laugh .

We've only had the generator for a couple of months and we already needed it once. We had a power outage in our neighborhood and within seconds the generator started up. Works great so far and we are very relieved we won't be without power during an outage. We ordered it through Esposito's Generator Solutions in Denville, NJ and the entire process from ordering to install was very smooth. They have great customer service and always respond quickly to any calls or emails. Highly recommend.

From start to finish the process was excellent and everyone was very knowledgeable, Haven't had the chance to use this product because power outages so far but I know we will. Do not have the worries or concerns since purchasing this producrt and would recommend to others.