We have lost power so many times in the past 10 years. Ice storms, tornado, hurricane and one particular nasty snow/ice storm in October a few years back. We were without power for 10 days!!!! Lost all of our frozen and refrigerated food several times over the years. We finally decided to get a generator. We wanted one that powered the entire house which is just shy of 4,000 sf. My husband did a lot of research and we decided on the Generac 7042. We signed the contract back in early August of 2018. It took quite a few weeks for the generator to come in. Once it did, our contractor contacted us to set up the installation. Day 1, the pad went down along with the generator, a few days later the plumber came over to do his hook up. Once the plumber was done, the electrician came back over to set the system up and to do a test run. He took his time and explained how the system works and even set up the wi-fi and assisted with the phone app. The app is amazing. If there is an issue with the generator both the electrician and I know it even if we aren't home. It's a huge comfort knowing we have the generator if we ever lose power again.

This brand new unit installed yesterday, 12/23/24, will not stay running and smokes after a short lived start up. Shows a code of 1207. Panel light on, power light and auxiliary switches are on. Air cleaner duct not attached, back rail of unit bent and unit has small dents upon receipt.

After spending a week without power in GA from an unprecedented storm then coming back to FL and having the power out due to a hurricane, we decided to invest in a Generac. We had done our research and the Generac had the best reviews plus we knew several friend with different brands. The convenience is unbeatable and the security it provides our family knowing we will not be spending another night in darkness is tremendous. The professionalism of the company we purchased from was unmatched in this day and age and I not only recommend Generac but I also recommend RAJ Electric in Jupiter, FL.

we have had our 22kw for about three month, and we had our first real "test" . this past Monday night. During a thunder storm, the power went out in large area of town and according to the news report , several thousand homes lost power for about 40 minutes. When in first went out, our power was off for about 15-20 seconds then the generator kicked on and we had power again. Our next door neighbors were on their way home on the interstate when all of the lights went out there. They said they drove home through the darkness seeing no lights except for those of cars until they turned on our street and our house was "lit up like a Christmas tree". The real test will come when we have our next hurricane.

When it works it is great, but it does not work consistently when needed. Red light keeps coming on and I question the decision to purchase this. No sooner did I get it paid off all my problems started and I have been dealing with gremlins ever since. Really do your research to make sure this brand is what you want.

I had this generator installed and the first night we lost electrict power and the Generac kicked on in just a few seconds. I am very happy with the Generac. The company that installed the electrical services were very knowledgeable about the generator and very professional in their insulation.

A quick word about thomas electric. If you looking to have a whole house generator installed, these are the folks to do it. While they might be a little pricey, they are without doubt the very bet people to install these units. They arrived exactly on time with a 4-man crew with everything they needed for installation. They have instilled hundreds of these Generac units and know them well. However, what I noticed was their attention to detail. They measured everything carefully and used a level at every point to make sure things were absolutely straight. They even took pains to spray grey enamel on exposed pipes to make them match the grey of the cables. Where they had to did up plants, they make every effort to replant them once the cables were trenched and attached to the electric. They even made sure that the caulk they used to seal around the pipes and cables matched match the surface they were sealing. Afterwards they cleaned up everything and finished the job exactly on time. These installation details give you an idea how conscientious they were. Excellent installation service.

After dealing with major hurricanes and electric company outages, we finally purchased our Generac Guardian Series WiFi enabled 22kW whole house generator with Automatic Transfer Switch. We could not be happier, since it runs on propane and is automatic. We no longer have to deal with our portable generator, which was good, but such a hassle. No more need to drag out our 15kW portable generator from the garage, chain it down, then continually fill it with diesel fuel, if you can find it. Once that was done we had to run multiple extension cords from the generator to all over the house. When up and running our 15kW was very loud and couldn't power our either of our large central air conditioners.

As a Florida resident, I know that weather events can adversely affect me for extended periods. This generator allows me, along with my pets. to stay safe and comfortable until power is restored. In addition, the control panel is user friendly and it is easy to check the oil status when called for.

Seems to be an excellent product with great features. Real test will be when we have a power outage, but I really expect that it will perform as advertised. The installers, TEW Electric, were very professional. They kept me appraised of every step of the process, showed up on time and when agreed. They were very informative on when and how to operate and maintain the unit after installation. I couldn't ask for better service.