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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,049 ratings3,048 reviews
  1. 5 stars86% (2,637)
  2. 4 stars9% (272)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 2,111-2,120 of 3,048 reviews
Aug 31, 2023
Bob
5 out of 5 stars review

Great staff and great features!

Optimize was better than imagined - from initial appointment with Andrew to efficient installation with Christian and the team. We are extremely pleased; and, we highly recommend Optimize folks to anyone in the Baton Rouge area! Thanks for having such highly professionals to serve our community.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Jan 19, 2022
jjleft
4 out of 5 stars review

Am happy with the generator but not the installation

I am very pleased with my 22kw generator. How ever the company that installed it did not do it to local codes and now I have incurred the additional cost to have the installation redone. Haven't recieved an answer for the company that installed my generator.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Oct 1, 2014
johnboy
5 out of 5 stars review

This product has blown my mind. I can now sleep without any disruption.

The contractor that installed instructed me on the installation, use and knowledge of this equiptment. I can now have a piece of mind knowing that the generac generator will kick in when power goes off. Also no gasoline just natural gas which relieves me of much work. My neighbors are very interested and are impressed with ease of the generatot.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Dec 28, 2020
DJ
5 out of 5 stars review

Peace of Mind

Had it installed last month and although we haven't had to use it yet, and hope we don't, it's been doing it's exercise every week and reporting to our phones as expected. We live in a rural area so power outages are likely to be lengthy if they occur. Nothing like peace of mind with this unit.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Nov 30, 2018
Lanie56
5 out of 5 stars review

This product is convenient

Before my husband died we had other types of generators that he had to start and refuel. I knew I didn't know how to operate those kinds of generators, but because of living in the Ozarks where we do experience power outages I began asking people about their generators. I got feedback from some other widows about how the Generac came on by itself, and they didn't have to do anything which sounded exactly like what I needed so ... I got one. Life is difficult enough for a woman alone, and since this product makes life easier, that's what I wanted.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Jan 28, 2024
DandA
5 out of 5 stars review

Best decision ever!!!

Only had my 24kw for about 1 month, then after severe storms we lost power for 5 days straight. Having a newborn/toddler was one of the main reasons I chose to install one but honestly is a great choice for everyone! Our lives never skipped a beat, it ran our whole house seamlessly including all appliances, our 5 ton a/c unit and even our heated inground pool! Other than the destruction from mother nature you would never have known we were without power and could go on as if nothing happened. Thank you Generac!!!

Review from generac.com
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Dec 12, 2019
Bob12
5 out of 5 stars review

Quality built product, ease of operation

I now have peace of mind knowing that the next power outage will not mean disruption of medical device use and loss of heat due to ice storms. I live in a rural area and winter ice storms and summer thunderstorms mean loss of power 2 to 4 times a year. My wife and I can now rest assured that we do not have to try to relocate due to power outages. We will be warm and safe from travel during ice storms and cool during summer storms.

Review from generac.com
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Oct 27, 2022
Jayefbee
5 out of 5 stars review

Peace of Mind for Homeowners

We lived and worked in Afghanistan for almost a decade and experienced the "norm" of needing backup power generation. With Hurricanes, Ice Storms, and concerns about rolling blackouts from unstable utilities, the concept of NOT having backup power was foolish. We studied the problem and solutions for nearly 90 days before we arrived at the best solution, which was a Whole House Generator from Generac. The price was great, the quality of manufacturing (in the USA) was exceptional, and the unit works exactly as expected from the very first power loss test. Having worked with HUGE commercial diesel generators, we were also pleased with the sound level, and low carbon footprint from the Natural Gas supply. Now we can rest knowing we are covered in an emergency - and I love the 900 CC Engine (reminds me of my last motorcycle). If you are a "Prepper" - this is your unit. Also, if you are a Veteran, make sure to purchase through Home Depot or Lowes, (or) wherever you can get your GI discount! I am not sure if Generac will post my contact information, but I can give you a step-by-step on the install process along with some suggestions to help ensure you are installed, "On-time, to Specifications, and In Budget." (PMI Project Management framework.)

Review from generac.com
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Mar 10, 2023
KimC
5 out of 5 stars review

Meets all of my needs

As a Florida resident, I know that weather events can adversely affect me for extended periods. This generator allows me, along with my pets. to stay safe and comfortable until power is restored. In addition, the control panel is user friendly and it is easy to check the oil status when called for.

Review from generac.com
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Aug 29, 2023
Terry
5 out of 5 stars review

This generator has already done it's job!

The SPS team was amazing, from start to finish. I did my research before choosing the type of generator and company to do the install and support. I made the decision to go with Generac and SPS after talking to 4 other companies. I am a single homeowner and trust in the product and the company is paramount. I have had the system installed for less than 3 weeks and it's already been used twice. Power goes out quite a bit in my area and I also travel so knowing the system will work and that I am notified of each action the generator takes. I would recommend this product to anyone and the Specialized Power Services company to do the install!

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062