I BOUGHT THE 7210 24 KW GENERATOR, ALSO BOUGHT THE PAD THAT YOU CAN GET TO PUT THE GENERATOR ON. SAVED A LOT OF WORK AND LOOKS GREAT. IT IS COLD HERE IN NORTH DAKOTA SO WE GOT THE BATTERY WARMER, OIL HEATER AND INTAKE HEATER SO EASY START IN THE WINTER TIME. THIS IS A WELL MADE GENERATOR AND RUNS VERY SMOOTH. WE HAVE IT SET UP TO RUN FOR 5MINUTES EVERY SUNDAY, A FEATURE I LIKE VERY MUCH. WE HAVE USED IT TWO TIMES SINCE WE INSTALLED IT WORKED GREAT. WHAT A RELIEF!!!!!!

Brandon at Powertech in Hollywood MD did our install and he has been great to work with. Two close calls with ice storms last February and the disaster in Texas got our attention and we decided to install backup power. At 76 with COPD I no longer feel up to dragging the 50 year old 4 kW portable Coleman and cables the 100 feet from the shed to the house, opening the breaker to the utility, running the cable through the garage and up the steps to the dryer outlet, and keeping the generator fueled (I did this for a week in the 1990s). Brandon did our install the last week in March. We had a few very short weather related outages over the summer but the Generac didn't have a chance to demonstrate itself until 1/3/2022. We got a bit over a foot of wet heavy snow. It started about 4:30 am. The local utility started to experience outages about 5 am and by 2 pm over 45000 (about 25%) of customers were without power. We lost utility power at 10:52 am. The generator came right up and ran like a champ for the next 23 hours and 57 minutes when we got power back. We didn't realize we were back on the utility power until we got the text message from Generac that our unit was "ready to run" Coincidentally, 10 minutes after that the generator did it's weekly 5 minute exercise run. We lived normally during the outage, were the only house, other than our Amish neighbors, who heat with wood and light with kerosene, with lights. The peak load on the 24 kW Generac was about 16 kW when the outside temperature was about 19 degrees, the water heater was running due to my wife's nightly bath, and the upstairs heatpump came on in resistance heating mode. I have yet to trudge the 100 feet through the snow to the generator to check the oil (the manual specifies doing this daily when the unit is running). BTW, two days after we were restored about 4500 customers of our utility remain to have power restored. The utility is dealing with a herculean task with all the trees, poles, and lines down. We are grateful for the tireless efforts of their crews and their contractors and the crews they have brought in from other nearby utilities to help with restoration. This will be a storm to remember. Getting the Generac was the right thing for us.

I couldn’t live without one of these to back up my house. They are amazing! If you are looking for a generator I can’t recommend these enough! This is my second home purchasing a generator. When there’s a storm these make you rest at ease that you’ll not starve or freeze to death! If you’re a home owner they are a must! Please consider them!

Before you buy a generator try to find the parts manual for it and then try to order a generic part. Good luck. My dog ate the auxiliary shutoff switch so now I've got a useless piece of crap sitting in my yard. One call from the "monitoring" company and then nothing. I tried calling back and they acted like I was irrational. My dog destroyed the cell antenna and literally destroyed the switch. I could easily replace both IF I COULD FIND PARTS.

Our generator was installed August 6, 2020 but we are waiting on the propane tanks to be installed before start up can occur. There seems to be a shortage of tanks right now. Jason II, Eli and Johnny from Holly Electric did an excellent job with the installation.

We are so happy we purchased our generator. Many neighbors were buying the Guardian Series Generac generator and raving about it. We now don't have to worry when the power goes out to not have our house air conditioned or our refrigerator not working. We love how we can monitor it from the app and see when it comes on when we are not home. No regrets and we highly recommend to have this Generac product installed in your home!

As usual Generac has a very good if not great product. I installed and did the setup myself. Everything was straight forward except the activation of the unit via wifi and the web. A good option would be a way to input the code on the control panel. I am not inexperienced with computers, internet, or smart phones either.

Out generator was installed while we were experiencing 2 hurricanes! We were blessed to not be without power and have not used our generator as of yet, but there is another hurricane set to make landfall within the next few hours so we are happy to be set up and ready.

Unit was installed , tested and ready for service. Have yet to have need for it's service but I have witnessed the "automatic exercise" which started without any problem and right on the time programed. I feel confident the next power outage will not be of any inconvenience to me.

We had our 22Kw generator installed last fall just in time for hurricane season. The Carolina's get a lot of hurricanes that affect the inland areas as well as the coast. Plus our ice storms cause a lot of power outages. It is really reassuring having the Generac. We can stay cool in the heat and warm when cold.