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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,049 ratings3,048 reviews
  1. 5 stars86% (2,637)
  2. 4 stars9% (272)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 2,091-2,100 of 3,048 reviews
Dec 20, 2018
misterzee
5 out of 5 stars review

We’re backed up!

It’s winter in the Appalachians. The power to our whole area went out a few hours ago, as I was visiting a neighbor. We sat in the “dark” for an hour, and I decided to head home. As I pulled up, our lights were on, unlike all the others on our road, and the generator was humming, and wife was getting supper ready. That’s why I invested in this Guardian 22k last summer.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Jun 15, 2019
KALA
5 out of 5 stars review

Protects my home ...

I bought my first Generac (Centurion) 15k watt, 15 years ago. That one served my family and my home amazingly. As "Bessie" has now been layed to rest. I knew I was only purchasing another Generac. This one is 22k Watt. Quieter, electronic. and I already have the trust in this one. Worth, every penny. Generac is dependable and reliable. Trouble free and easy to maintain!!

Review from generac.com
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Jul 16, 2023
Simon
5 out of 5 stars review

Backup Power Critical for 70 year old's

Backup power is very important for us due to health issues and provides us the safety and security to remain in our country home. We are on a well and can't live without heat or a/c throughout the year. Knapp's Electric(Generac contractor) and TrueComfort(Gas Line contractor) were very professional and completed a bang up job. The process was well explained and all our questioned expertly answered. We found the cost somewhat high although manageable for long term dependability. Worth it for us. We would highly recommend these contractors. The only negative is that the Dealer-Managed Plan should be included without cost. TKS

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Jan 9, 2025
Honest review
1 out of 5 stars review

Load of crap

The manual that they send out with the unit doesn't have all the electrical connections in it and doesn't give you all the information to allow your generator to fully function crappy product crappy service crappy support, if you want a generator for backup supply go elsewhere to a company that actually knows what they're doing I can produce the manuals to back it up and not make change to the generator and then don't change the manual so it doesn't work properly.

Review from generac.com
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Jun 27, 2022
Fredm
5 out of 5 stars review

Great Product

From the time I first contacted the Generator SuperCenter about the Generac standby home generator system everyone super friendly extremely knowledgeable and very helpful. When it came to the installation and setup did a great job and cleaned up and the setup went really great. Frank the technician checked out everything got everything running tested it severally times to make sure everything was working correctly then he went over and explained every part of the system and answered any questions that I may have. I was very very impressed from start to finish. I made a great choice in contacting The Generator SuperCenter and GENERAC

Review from generac.com
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Feb 17, 2023
BDBMAB
5 out of 5 stars review

mr

Our Whole House Generator was installed on Feb.16 2023. So far we didn't have to use it but when we need it will be there for us to give us the Power we need. I hope we will never have to use it but better be safe than sorry. The Install went great, and everything is working great.

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Jan 12, 2018
hawk
5 out of 5 stars review

Living in the boonies

I live way out in the boonies and we are usually the first ones to lose power when it happens and the last ones to get it back, so having the peace of mind that no matter the time or conditions this beauty will come on and keep my house warm or cool as the seasons determine is money in the bank.

Review from generac.com
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Dec 15, 2022
Happycamper
5 out of 5 stars review

Product is reliable

Couldn't be more pleased with the installation contractor, the workmanship and timely installation. Without a word of a lie, the generator came online and provided the 'whole' house with power - with a utility outage less than 48 hours after the commissioning of our system. Great unit - reliable!

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Mar 15, 2022
Charlie
5 out of 5 stars review

We like how this generator works

My wife and I wanted a home generator that would work automatically and switch on when the city grid failed us. We get this and more with this model capable of running most of our house, testing itself weekly, and monitoring its status. Furthermore, it communicates with my service advisor to quickly notify him of issues and facilitate a rapid resolution before a little problem becomes a big one.

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Jul 26, 2022
Randy
5 out of 5 stars review

Professional & Great Attitude

The crew arrived just like they said they would. Introduced themselves and went straight to work. Great communication between themselves and me. Everything went as planned and they cleaned up after they were all done. Could not even tell anybody was here.Highly recommend this crew to anybody who need service or install. Great team and Company.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062