Skip to Main Content
Sams Club
Sams Club
Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,049 ratings3,048 reviews
  1. 5 stars86% (2,637)
  2. 4 stars9% (272)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

Member photos

  • +44 images
Sort by |
Showing 1,951-1,960 of 3,048 reviews
Jul 13, 2023
TCH540
4 out of 5 stars review

Guardian 26kW Home Backup Generator with Whole House Switch

It's hard for me to write a review. Only had the unit for about 4 weeks and LUCKILY we haven't had any outages. Things I do like: Relatively small foot-print Clean asthetics Visible stand-by light Things I don't care for: I still can't get my phone connected to the mobile link App Help with the mobile connectivity would be nice. 🤷‍♂️

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Mar 24, 2018
Brady
5 out of 5 stars review

Just got it installed.

I researched many home back up generators. I ended up going with 22k guardian. It was just installed, so I haven't had any negative experiences yet. Installation went excellent. The 7 year parts and labor warranty was being offered for free when I purchased, this was a big driver in my decision to go with Generac.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Oct 15, 2018
LadyM
5 out of 5 stars review

Nice unit

This is our first generator and very pleased with all aspects of it, from the buying process to installation. You can't put a price on piece of mind with electrical outages. Our dealer has been with us every step of the way with answering questions and being honest and upfront. We're very happy with our Generac generator!

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
May 11, 2023
Andy13
5 out of 5 stars review

This product has good features

The Generic 14kw Guardian series generator is the right model for my home. Great features include the automatic switch over to generator mode, easy to understand display panel, and a Wi-Fi enabled. This is was purchased to supply power to the entire house. The local authorized dealer was easy to deal with and the staff knows the product line well. I am happy with the purchase and installation.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Aug 25, 2020
pete2girls
5 out of 5 stars review

This generator allows peace of mind

We are so happy we purchased our generator. Many neighbors were buying the Guardian Series Generac generator and raving about it. We now don't have to worry when the power goes out to not have our house air conditioned or our refrigerator not working. We love how we can monitor it from the app and see when it comes on when we are not home. No regrets and we highly recommend to have this Generac product installed in your home!

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Apr 26, 2017
sparky55
5 out of 5 stars review

TOP OF THE LINE

Of the home improvements I have made over the past 20 years, the Generac generator is at the top of the list for reliability, dependability, workmanship and an overall feeling of being secure during bad storms, winter, and general outages. I could not be more satisfied with it's performance and the overall addition to my home's value. A great investment for every homeowner that pays off over and over again. Thank you Generac for the added security of knowing your machine is connected to my home. You've done well !!

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Oct 4, 2020
James
5 out of 5 stars review

The Generac Unit fit our needs for continual power at our second home.

The crew from our Dealer, Generator Works were easy to deal with and they coordinated effectively with the local utilities and natural gas supplier. The disconnects and service upgrades were conducted with minimal out of service time. The total time to install was under 6 hours including site prep and cleanup.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Aug 30, 2021
MikeB
5 out of 5 stars review

Peace of mind - Hope to never use it

After several power outages, my wife and I decided to invest in a Generac whole home standby generator system. Our local installers did a great job in setting it up. Though we hope to never have to use this system (our weather patterns show we most likely will in the near future), just knowing that it is on automatic standby, brings great peace of mind to our family. Mike B.

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Feb 2, 2019
Creek77
5 out of 5 stars review

There appeared to be no difficulties with installation. It looks good and first excercise start up went well.

With the 22KW model we were not sure what we were getting into. But, with a good local dealer, all went very well. We were trying to hide it in the landscaping but, because it looked so smart and functional, we are glad we didn't. The dealer's installation staff were extremely helpful and answered all our questions. As an engineer I had many but once installed, the system seems designed to function very much on its own with almost no input from the homeowner. And after past tending to a portable at 3am in the midst of a hurricane, we are almost looking forward to the first outage! A real winner!

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062
Jan 14, 2023
sstain
5 out of 5 stars review

UPDATED REVIEW ( STILL THE BEST GENERATOR ON THE MARKET )

LAST MONTH, CHRISTMAS EVE MORNING I BELIEVE WE HAD A VERY SERIOUS COLD FRONT COME THROUGH TENNESSEE, 18 & 20 BELOW IN SOME AREAS, AND FOR TENNESSEE THAT’S PRETTY MUCH UNHEARD OF. WE WERE HAVING ROLLING OUTAGES EVERY 30 mins. WAS SUPPOSED EVERY HOUR, IN EACH GRID, MY GENERAC WAS PREFORMING FLAWLESSLY, BUT I WAS STILL CONCERNED ABOUT OUR APPLIANCES, HAVING JUST BOUGHT THIS HOME BECAUSE OF THE FLOOD THAT HAD CAME TROUGH WAVERLY, TN. ABOUT A YEAR AND A HALF EARLIER, WE HAD LOST EVERYTHING AND HAD TO REPLACE WITH NEW IN THE NEW HOUSE WE PURCHASED, SO I WENT OUT TO THE A.T.S AND THREW THE BREAKER, AND OUR 18KW GUARDIAN SERIES RAN LIKE A CHAMP !!!!!! WE HAD TO REPLACE ABSOLUTELY ZERO APPLIANCES, OR THE 2yr. OLD CENTRAL HEAT & AIR UNIT !!!!!! I CANNOT SAY ENOUGH POSITIVE THINGS ABOUT THE GENERAC GENATOR AND THE GENERAC COMPANY, AS WELL A.E.C. LLC ( ALPHA ELECTRIAL CONTRACTORS LLC. ). THIS GENATOR SAVED US THAT DAY !!!!! I RECOMMEND THE GENERAC GENATOR TO EVERYONE, THEY ARE REASONABLY PRICED & A.E.C. LLC. Keith Geoff, AND ALL THE GUYS THERE, YOU WON’T FIND A BETTER GENATOR OR A COMPANY TO DO THE INSTALLATION ANYWHERE !!!! THANK YOU GENERAC & A.E.C LLC. !!!!!

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062