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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,049 ratings3,048 reviews
  1. 5 stars86% (2,637)
  2. 4 stars9% (272)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 1,871-1,880 of 3,048 reviews
Apr 22, 2022
Donna
5 out of 5 stars review

Excited with the Wi-Fi feature.

So wi fi is a great feature because I’m a widower and know nothing about motors. This way my phone will alert me to issues or maintenance needed so I can get a serviceman out to handle it for me. Generac has always been our brand to go to for generators etc. They are very reliable and dependable. Love it. The support group got me registered and a code for wi fi in no time at all. They were very friendly and polite. Services received means a lot to a person so Thank you for your kindness.

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Oct 3, 2017
Art
5 out of 5 stars review

Simply Amazing

This is my third Generac Stand by generator and it probably the best. I had it installed just in time for Hurricane Season in Florida. When Irma Hit us we lost power while we where sleeping and the Automatic switch kick in and the generator started flawlessly. It ran for 88 hours smoothly. Its just an amazing product. Highly recommended!!!

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Feb 3, 2018
brwniz
5 out of 5 stars review

Total satisfaction.

We are very pleased with our selection and find this product to have all the features we were looking for plus some! It is more than adequate to meet our needs.. Next time there is a power outage, we can sit back and continue without an interruption and proudly say "powered by Generac!"

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Dec 15, 2021
Jeff1hd
5 out of 5 stars review

Great whole house generator

I have bought two of these 22kw with ats now generator's. It is a great unit that takes care of all my needs. Power whole house with no problems. Easy to use and maintain and now with the Wi-Fi enabled units it’s even better so you can check they status of the generator any time or anywhere

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Dec 19, 2019
Regina
5 out of 5 stars review

Peace of Mind

Our generator was installed a couple of weeks ago. I cannot praise the guys who sold and installed the unit highly enough! We're hit by a natural disaster (tornado, hurricane) and lose power from a few days to weeks about every 2 years. We're due; however, this time we are prepared! Now, when the weather turns ugly, we don't cringe and worry how long the power outage will last. The peace of mind is worth the cost. I highly recommend purchasing this unit. .

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Feb 9, 2023
Pmgower
3 out of 5 stars review

Good product hopefully

The generac has great features from what I am told. Unfortunately, since I have had it installed and gas tank filled I haven’t been able to use. When they came to actually turn it on, after we got the gas, the fan would not come on. So although we have it and it’s completely installed, we can’t use it. Apparently this is a common factor defect. Which if it is then generac should of had these pull or at least the parts on immediate stand by vs us having yo wait 2-3 weeks for the replacement fan. The machine cost too much for that type of error in something that’s brand NEW!

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May 1, 2019
Margaret
5 out of 5 stars review

Product is amazing!!

I was amazed at how quick this generator is to start up and continue running with the pool pump, a/c, and tv and lights all running. Living in Fla you never know when your going to loose power and now, I will never worry!!! I was also pleased that it was not super loud when running and it seems pretty easy peasy to conduct monthly tests. All and all love the generator and the installers!!

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Sep 15, 2021
LRG
3 out of 5 stars review

Muffler Problem

After 435 hours of protection and 5 years of service while using a 22 kw NG model G0065512 generator after hurricane Ida in Louisiana the muffler ruptured at 1 o'clock in the morning. Generator continued running at a very high level of noise. At daylight, in a rain storm, with an umbrella, I removed panels and removed the muffler, it had ruptured at the inlet above the cooling fan for the generator sending metal fragments into the plastic fan blade. Fan was damaged but still usable. I made a repair to the muffler and re-installed. First time I actually needed generator to perform this is reason for poor quality rating.

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Jul 25, 2020
Glenn
5 out of 5 stars review

Excellent from selection thru first trial run

Ordered 22k Guardian w/switch, pad & battery July 6. Order shipped the 9th and delivered curbside the 13th. Arranged our own 500 propane tank including placement of Generac and gas connection. Had an electrician complete the transfer switch wiring. All tests performed perfectly. Company support during the activation process was very efficient. Could not ask for a better overall experience.

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Jan 16, 2021
CoyoteCreek
5 out of 5 stars review

Outstanding, just what we need!

After a rare deep snowstorm in our part of Texas where we lost power completely for 3 days, we knew it was (past) time to install a backup system. We called the Malek Service Company in College Station, Texas at the recommendation of a neighbor who had purchased one of their systems. I give this company my highest recommendation for prompt response to inquiry, prompt installation, great explanations about the operating procedures and features of the generator, and friendly and expert service personnel. The unit runs perfectly and can power our whole house. No more worries about power outages, freezer meltdowns, or freezing (or blistering) in-home temperatures. We could not be happier.

Review from generac.com
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