My installation was completed yesterday by Craig Electrical. They did a great, professional job. Everyone was patient and kind. Answered all of my questions. I'm glad I choose Craig Electrical. We test the generator and I was able to use all of my appliances and my a/c was working as well. I'm very pleased thus far.

Our Generac dealer guided us in giving the information we needed to make a decision that was right for us. The installation process was quick and easy. Although we hope we don't need to use this product too much, we feel safe and comfortable knowing that it is there.

Because our house was totally electric, the installation process was extended. We started on 06/07/2023 and finished on 07/25/2023. Some of the delay was with permits, and having to get ENTERGY to run a gas line and install a gas meter. The process of installing the controller, running the electric wires from the controller and generator to the breaker panel is an arduous process. Running the gas line from the meter to the generator was another involved process. Overall, we are pleased with the process and is now ready for the hurricane season, as that was the primary purpose of getting the generator.

I am very happy with the installation labor used . Explained operation and expectations. Happy with operation of generator. It can handle whole house with 5 ton and 3 ton ac unit. Its a spend of money, but I'm happy with everything. Paid for extra 5 year warranty. Its a machine it will break down. The installers will be notified of improper operation immediately.

I had a whole house generator installed for 2 reasons, I have a health issue requiring electricity for my CPAP machine to work and with frequent power outages and I wanted the peace of mind that I would have during the night if my power went out. I had a a whole house generator at y previous residence and it was nice knowing I had power when there ere outages.

Had installed in April 2020. Nice space saver. The automatic power switch is really an item that you need. In ten seconds after the power went out the lights were back on. When the power was restored, the switch from generator to line was so quick there was not even a flicker. The is a green light on the side of the generator that lets you know that all is well and the generator is ready to serv. I have not reached a maintenance cycle yet but, the manual indicates that it is pretty easy to service. When the light go out for an extended period of time you wish you would have installed a Generac system.

Just had a 4 day power interruption in Texas but with my Generac 22kw literally saved my 86 year old moms life who requires electricity to run her oxygen pump for her medical copd condition that lives with me. Generac built a incredible machine that worked to provide heat and light in our house in subfreezing conditions operating on natural gas. I unreservedly recommend to every family to protect their loved ones in this climate change.

Just had the Generac installed this week and now We have the peace of mind when we go on vacation or out of town and the power goes out there is no need to worry about my freezers and refrigerator not operating. Also the sump pump is always ready without shutting down in a storm. The Two gentlemen that did the install were highly trained in installation of these units. they answered every question I could think of. I highly recommend anyone who want peace of mind to get one what an asset to add to our property. Thank you.

We were losing power all the time, so we decided to invest in a Generac. After we bought the Generac, we didn't lose power for 6 months! LOL When we lost power for the first time after the installation, the Generac kicked right on and ran for 13 hrs. until the power came back on. I love knowing that I don't have to drag out the Mr. Heaters and the oil lamps any more! The Generac is a lot quieter than I had thought it would be. When I am on the opposite end of the house from it, I can't hear it at all. When I am on the same end, it is just a "humming" sound. I love the comfort that my Generac gives me!

General Guardian are designed and build with only two pole generators. That means the unit has to turn 3600 RPM all the time even on idle or almost idle. If the generator is 4 or 6 pole then instead of 3600 RPM it will turn 1800 or 1200 rpm. This means better reliability, longer life, lower noise and less fuel especially on idle. It is time Generac manufacturer to start making more efficient product. And not why with inverter generators. Guys, you are still in 20th century.