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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,049 ratings3,048 reviews
  1. 5 stars86% (2,637)
  2. 4 stars9% (272)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 1,791-1,800 of 3,048 reviews
Oct 25, 2021
Leslie
5 out of 5 stars review

WE JUST GOT THE BEST WHOLE HOUSE GENERATOR INSTALLED!

We just got our Generac 24kW whole house generator installed. The professional installers were great. The generator itself is sleek looking and ran smoothly during it first weekly test run. The maintenance is easy, the sound is quieter than a lot in our neighborhood. We feel so confident with our Generac generator.

Review from generac.com
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Nov 30, 2021
AC
4 out of 5 stars review

Has lots of good features but:

The unit can not be setup to exercise under load. I like to test the transfer switch function as well as the generator capability to support load for a complete system test. I have been involved in probably at least 100+ standby installations over 40 years and have never had a unit that would not exercise under load. Would certainly like to see a firmware upgrade that allowed for transfer during exercise without requiring a total outage to the home.

Review from generac.com
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Sep 16, 2019
AliKat71
5 out of 5 stars review

Very excited and relieved to have it!

My father owned a full home generator (Generac). I experienced the peace of mind it gives you when Hurricane Matthew came through. It never waivered. It ran for 3 days while the neighborhood was without power. We even let the A/C run. No issues! We were very content. I now have my own home and just had the Generac installed this week. I am so very thrilled to have it and look forward to the weekly schedule where it will start and run for 5 mins every Sunday! It did yesterday and I was like HELLLLLO Jimmy-Rac. I named it after my father.

Review from generac.com
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Oct 26, 2023
PDog
1 out of 5 stars review

Horrible quality control

The wiring connections were mislabeled so the electrician had to spend hours with product support to figure it out. It actually came from the factory with the control wire connection points mislabeled. This additional time really increased the cost of the install. This 24kW doesn't run my tools as well as the 7kW Honda I had. Never should have switched to a Generac that is rated with 3 times as much output. Never get Generac'ed again.

Review from generac.com
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Jul 14, 2023
CoolNoni
5 out of 5 stars review

This is my SECOND Generac !!

This is my second Generac! My previous unit was over 17years old and nearing its life expectancy. Fortunately I received a good deal that included a 10 year warranty. This one has so many wonderful features - and I can access its ‘Status’ from my IPhone. Hopefully, this is the last one I will ever need!

Review from generac.com
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Mar 21, 2022
Jon69
5 out of 5 stars review

Excellent choice

Amazing the ease of Installation. The Smart Management Modules were easily installed and what a great idea. Very versatile design that covered several requirements in our installation. Open the lid on the Generator and quality is noticed immediately. Even making maintenance easy and simple was designed into the product.

Review from generac.com
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Sep 18, 2017
twinsmom
5 out of 5 stars review

It's the only one to get

At our other house the Derecho came through and knocked over 9 trees. Everybody else lost power for 5 days. We made it fine through Sandy. We only had a 13K at that house so we definitely put a 22K on this house since we didn't have air conditioning for those 5 days and swore we'd never do that again. It's great.

Review from generac.com
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Jul 19, 2021
Umpy
5 out of 5 stars review

reliable, quiet

We are relieved to have this whole house Generac generator installed as a feature of our home. It is reliable and quiet during the weekly testing. We have had any power outages since the installment but are confident it service our home in the event of an outage.

Review from generac.com
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May 17, 2018
NancyMac
5 out of 5 stars review

Life saver!

I have been the proud owner of a Generac guardian series 22kW for 3 years now. As I write, my Generac is on its 26th hour of continually running after a horrible storm hit in upstate New York. Within 10 seconds it turned everything back on. Could not imagine living without this gem. Thanks Generac for giving me peace of mind!

Review from generac.com
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Jan 21, 2017
billyjack
5 out of 5 stars review

Piece of mind

Had this generator installed by a local authorized Generac dealer. It looks good, and I like the fact that it has the green light on the side to let you know it's ready for use. It's realitivley quiet for a 22kw generator, but the noise the generator makes isn't bad compared to having no power!

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062