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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,049 ratings3,048 reviews
  1. 5 stars86% (2,637)
  2. 4 stars9% (272)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 1,781-1,790 of 3,048 reviews
Feb 27, 2021
Damon70FortBend
5 out of 5 stars review

Worth every penny, needed item!

We lost power for 50 hours in the Texas 2021 ice storm and my 22 kw propane fueled generator didn't miss a beat! We have had it installed 3 years now and even with blue bird weather we will be out of power for 1 to 4 hours. As a retired electrical engineer I have installed numerous generators larger than my 22kw set but reliably is equal to offshore living quarters gen sets. It is easy to maintain. Great piece of mind having one installed.

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May 29, 2018
tomholli
5 out of 5 stars review

Appearance and features are great

The system was just configured and powered up today. For it's size, it's extremely quiet. When the tech first started it, I could just barely hear it in the house. Just a low hum. Also, when he tested the auto switch, nothing in my house "noticed" the change between normal power and the generator. It also obviously has plenty of power to run everything in my house. This is a 2267 sq.ft. four bedroom 3 bath house. We turned the AC way down to get it to kick in and the generator didn't miss a beat. Thank you.

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Mar 23, 2018
Walt
5 out of 5 stars review

Very pleased with the purchase and installation process..

Purchased the unit from Perkins Generator Sales and Service in Sharpsburg Ga. The unit was delivered and installed within one month of our initial agreement to purchase. The installation and start up crew led by Cody did an outstand ing job dealing with the local inspectors and keeping us abreast of the progress, The startup was completed flawlessly and Crody walked us through the commissioning process. The support from Brian, the home office sales representative was outstanding and efficient. I highly recommend Perkins and Generac, the Generator team.

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May 8, 2019
downtowndweller
5 out of 5 stars review

perfect for our application

Just built a 6,000 sq ft home on the main street in historic Hot Springs National Park Arkansas and this unit will do the job. Installed reasonably easy and tested perfectly. Looking forward to never using it but given our history here and ice storms fell I will be calling on next winter. I feel better knowing it's there

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Sep 27, 2023
Stafford
5 out of 5 stars review

Excellent quality and design

We have had our 24kW Guardian unit for just over one year now. We reside in Houston, TX area and are thus exposed to hurricanes, tropical storms, and even winter freezes. Each of these weather events can disrupt power, for a few hours to a few days, or more. I have an 87 year old mother-in-law that lives in a home just over a mile from us. Thus, our decision for backup power was as much for her as for ourselves. Our unit runs our entire 3,100 sq.ft. home, including a 5-ton AC, and a pool. Shock Doc Electrical in League City was referred by Generac and they did an excellent job on the installation. Worth every penny for the peace of mind!

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Aug 16, 2022
Mick
4 out of 5 stars review

Good so far

Nice looking unit. Noisier than I though it would be. Install took longer than it should have due to installer showing up with out necessary parts on a Friday and then had to wait till the following Monday to finish. Once installed unit fired up promptly and the "simulated" power outage had the unit start and within a few seconds the house had power. Obviously won't know how well it really works until an actual emergency and hopefully it works as promised. Wi-Fi set up SUCKs big time. NONE of the provided booklets explain it properly. Finally found a manual on-line (by Generac) that explained it. Why wasn't this manual provided with the paperwork? Wi-Fi still doesn't work and I'm not entirely sure why? Weak signal probably. Unit also a USB capability to update firmware but again NO manual explaining how that might work.

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Oct 12, 2018
PegD
5 out of 5 stars review

Peace of mind

My Generac Guard was installed a couple of days ago. The installation and startup went great -- impressive! I now feel peace of mind about the potential for power outages. Excellent representative - workers were professional, efficient, and great on explaining product to me. I like the look of the unit.

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Sep 8, 2021
CDurbin
5 out of 5 stars review

Quality and a name you can trust

I'm an engineer for the DoD and we have been using Generac products for years on our builds so I know first hand the quality and dependability. We've only had our home unit for a few months now but it's nice to have that peace of mind should a hurricane or storm come our way. Definitely worth the investment.

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Apr 26, 2017
sparky55
5 out of 5 stars review

TOP OF THE LINE

Of the home improvements I have made over the past 20 years, the Generac generator is at the top of the list for reliability, dependability, workmanship and an overall feeling of being secure during bad storms, winter, and general outages. I could not be more satisfied with it's performance and the overall addition to my home's value. A great investment for every homeowner that pays off over and over again. Thank you Generac for the added security of knowing your machine is connected to my home. You've done well !!

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Jun 23, 2016
Paul
5 out of 5 stars review

Thanks Generac

I am so glad I had this generator installed . Being in a rural area it comes in handy I don't have to worry about my sump pump or well not working. Last winter electric went out and for the first time I was able to sit in a warm home and watch TV without worry. It was like it never happened . Thanks Generac

Review from generac.com
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