Extremely happy with product and the installers I had. Just had it installed in first part of December. Our power goes out quite frequently in our area so I figure the unit will pay for itself in 3-4 years. I maintain all my equipment on a yearly basis so I will have to wait and see how reliable the unit is. I just can't say enough about the installers, the absolute best I have came across in 20 years I have lived here.

Several of my friends have one and has never let them down. It has now given me peace of mind when I leave the house as I have a sump pump in the basement and with the new building code,, all the water goes there. They only drawback is the installation cost. Can't see how it cost almost as much as the generator and it takes them only 3 hours to install.

We are a small skilled nursing home and for years had relied on a portable generator to provide basic power during power losses which are rare. The problem was it required some knowledge to start and use the generator efficiently with as little time as possible after a power loss. With staff change overs this became a problem thus our decision to upgrade to a GENERAC automatic unit. We are very satisfied as is our local fire chief with our new equipment.

We had the 22kW Generac installed the Autumn of 2016. Our 1st power outage of the season occurred a couple of weeks ago. The outage started at 10:30pm, just as everyone was prepping for bedtime. 10 seconds after the outage begun we had FULL power. No problems, the generator shut down automatically after residential power was restored, and our electric service was automatically cut over to AC. WOW !! No more lugging out the portable generator!. We also installed the battery heater and oil filter heater - cold climates.

We now enjoy the security of knowing that, come what may, we will no longer be "left in the dark" during bad weather or hurricanes. We have been considering this purchase for ten years, and are delighted that we finally had the whole-house generator installed.

I purchased the first unit for our home and a second unit for our cottage, about a month later. The units are performing great, they are currently set to cycle on for 5 minutes once per week. Had one very short power loss at our house and the generator did its job. It started within seconds of the power loss and shut down promptly after the power was restored. I am very satisfied with the design of the unit and the installer did a great job!

This unit is excellent in that it provides the security of knowing that if the power goes out while I am not home, or even if I am home, all appliances will run as usual. This includes my hot tub! During the winter, this is a must! Before this unit I have come home to a frozen well pump, flooded crawl space ruining my sump pump motor. No longer will I need to worry. The unit tests itself each week to ensure it is running correctly and lets you know easily by a green, yellow or red light on the side its functioning. There was an option to have those stats sent directly to my phone but I decided against that option. Installation by professionals went smoothly and they had no complaints. Unit had to be registered and that also went smoothly. Well worth the money and I encourage anyone thinking about purchasing one to do so. Make sure to get one with the 200 amp Automatic transfer switch.

I upgraded to the 22K size to do my whole house. The smaller sizes would only do part of the house but the price difference wasn't too big. Overall, I do feel the price was too high but part of the reason is the installer had to come from the big city to my small mountain community. In less than a year since installation there have been several power outages, some lasting many hours. The unit has worked flawlessly and my whole house runs normally, with only a 30-second delay while the generator turns itself on automatically. My only complaint is the remote monitoring offered by Generac, at quite a high price. It doesn't have enough features or control capabilities, and I couldn't find a 3rd party monitoring solution that would work better without spending many more hundreds of dollars. I would reluctantly pay the Generac high price for monitoring if their system had better functionality. Now i no longer dread the inevitable power outages and I would recommend the 22K Generac.

This product definitely has great features and looks good sitting in your yard. This is the second one I have had and, if I can help it, will never be without one. mr. Ira Heas, who works for Generac, I stalled mine and did an excellent job!! He is very friendly and personable. I will definitely call him IF I have any problem. Generac was so wonderful to let me have my 2 year warranty. Wasn’t sure if they would since my generator had been selittinf unboxed for a year and a half. Thank you Generac for everything!!

I'm no expert on generators. But my electrician is. I bought this generator on his recommendation. It could not have been an easier purchase & delivered right to my door. It was hooked up easily (by him) and looks ready to go in the yard. It is smaller that we thought for a 22w and we are very pleased with the purchase. I can't speak to the use as yet, but we are ready when the time comes.