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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,057 ratings3,056 reviews
  1. 5 stars86% (2,642)
  2. 4 stars9% (275)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 1,441-1,450 of 3,056 reviews
Jul 12, 2023
Dave
5 out of 5 stars review

I was pleasantly surprised to see how hi tech the system was to complete hookup process. Clean look and peace of mind to know its there .

My wife and I consider this a luxury , we waited 47 years to get this ,as there were always other priorities. Here in our little town of Saline , we loose power all too often. Amazing less than 24 hours after completing the hook up the power went out. Oh, but not here , wow I almost slept through it . Than we were so excited it was hard to get back to sleep..... AMAZING..... Thank you, David and Diane

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Mar 2, 2020
WillyBill
5 out of 5 stars review

Quiet and dependable and talks to my PC

My Generac was installed by a highly qualified contractor who knows Generac completely. The generator not only checks it self weekly but sends me a monthly report to my PC. I contacted my insurance company advising of the installation and received a discount on my home owners policy. The unit sets quietly behind my house and looks very nice due to a great installation. I placed a small fence (6 feet long ) to block view from the street, not because of a bad view but to discourage thieves. The unit runs once weekly and is so quiet that my neighbors and I have difficultly even hearing it run. Love this machine, WAW

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Oct 1, 2020
Rich
5 out of 5 stars review

Just what we wanted

Jason II, Johnny and Eli from Holley Electric did a great job with the install. Post install clean up was outstanding. They did a good job explaining the system and how to operate it. They were personable and professional and did all we asked them. Overall, it was a great experience. The generator itself was just what we needed for our house. It has a fairly low profile and is surprisingly quiet Overall, I think we made a great choice, both in choosing a Generac, and in having Holley Electric handle the install

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Mar 30, 2020
AndySteve
5 out of 5 stars review

Quiet, reliable, and discreet

We ordered a 10 kW Guardian to provide 24-hour emergency power to our home in midcoast Maine. With WiFi capability, remote monitoring by the installer, and automatic activation at regular intervals to keep its internal parts and processes "well-oiled," this is a great unit. The first couple of times it came on we were largely unaware it was operating...and it is right outside our kitchen window. Now, if I can only find a buyer for the portable Generac we no longer need!

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May 25, 2018
Rick3516
5 out of 5 stars review

New 22KW Whole House Protection

We live in Florida and are replacing our old Briggs & Stratton 7KW propane Generator with a New and affordable Generac Guardian 22kW Home Backup Generator with Whole House Transfer Switch MODEL #7043! This is a Cadillac compared to the old one! Very Well constructed inside and outside! We have installed 2 - 250 gallon upright Propane tanks since we don't have City gas out here to power this baby! We are getting older and less able to go out and start the older models of generators, change the smaller propane tanks out and so fourth! This new Generac Unit does all that for us! Auto start and transfer of power when power is out, auto maintenance run plus ability to keep check on it from my computer or cell phone is a plus also! Test run and it cranked right up and noise level is great compared to the older unit! So, in my book, this is a Win Win Purchase! Will also enhance the Value of the home if ever Sold! If the Hurricanes come a knocking we will be ready as long as they don't destroy the house but knock out the power!

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Nov 11, 2021
BuzzardHollow
5 out of 5 stars review

Peace of Mind

Hard to write a review on something just installed, but I can say my installation crew was of the highest caliber in terms of customer service and knowledge of product and various electrical scenarios. We went with the Guardian 22Kw for a home with essentially two small separate living quarters - (ie dual electric boxes) and a solar set up. I feel very confident that the Generac will serve us successfully when the power goes down. It started right up and switched over seemlessly. It is not bad to look at either when one considers the alternative of another random TX electrical outage!

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Oct 25, 2021
Leslie
5 out of 5 stars review

WE JUST GOT THE BEST WHOLE HOUSE GENERATOR INSTALLED!

We just got our Generac 24kW whole house generator installed. The professional installers were great. The generator itself is sleek looking and ran smoothly during it first weekly test run. The maintenance is easy, the sound is quieter than a lot in our neighborhood. We feel so confident with our Generac generator.

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Jul 1, 2022
CaptBob
5 out of 5 stars review

Awesome peace of mind!

T&M Services did a great job! I am so happy with Generac at this point. You keep improving and making them better. Ya, it is not cheap, but trust me, worth every penny. I was without power for 6 days in TN due to an ice storm. Never again! I wonder about the countries infrastructure and fear this may be more common than it was in the past. I don't need to think about it anymore. I'm not trying to scare anyone, it was just a choice that was right for me. Generac is an amazing product and I am really happy about it. The wifi connection and ease of how it works. Automatic, you don't have to do anything. I have a portable generator that helped me get by, forget that now! Go for it!!

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Sep 10, 2020
Jim
5 out of 5 stars review

We feel confident that the generator will provide us with protection during power failures.

We were impressed with how everything was handled from the quote to the installation. Generac arranged for 2 quotes. One was by phone and the other was by an actual visit. The phone quote was done by Countryside Electric and we chose them. Although we did not understand how a quote could be done in this way, GI had almost all of the necessary information from searches he did on line. Our biggest problem was that the gas and electric are on opposite sides of the house. GI arranged for his subcontractor to make an actual on site visit so an accurate quote could be made. Matt from Doc Thompson Plumbing did the on site visit and he decided that it would be easiest and most cost efficient to run a dedicated gas line through the house instead of outside. All of the connections are outside. Only the gas line runs through the basement. When it was time for the installation, it was done by Nick and John. They were knowledgeable, polite, and seemed to be very efficient. Brian was here with his helper Dustin on the same day and they also did a very good job with the plumbing. All of the people involved were concerned with doing the job correctly and making it look professional. Although we haven't had a power failure yet, the generator does run once a week for 5 minutes and everything seems to be working correctly. We were very impressed with all of the people involved including Eric and the other office staff that we have talked to. I would recommend a Generac generator and Countryside Electric.

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May 12, 2018
Opa
5 out of 5 stars review

My third Generac...they are best!

Generac owner for 6 years. 7KW in Maine house and works in all weather hot and very cold! Bought a 22KW for daughter’s house and ii saved Christmas this year. Grinch closed the grid but in 10 seconds Christmas Tree was back on thanks to the 22KW. Just installed another 22KW in our new house and have the peace of mind the well will work as well as HVAC!

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