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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,057 ratings3,056 reviews
  1. 5 stars86% (2,642)
  2. 4 stars9% (275)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 1,431-1,440 of 3,056 reviews
Mar 27, 2020
Ray
5 out of 5 stars review

Generator set up and Installation

I Have Been completely Satisfied with this total experience. The waiting for the Permit took longer then it should, but that's not your problem, good old government. The delivery and setup was great. The Installation crew were exceptional. Everything was neatly done and explained it as they were going along. they kept the site clean and left it that way. Mr. Russell came they next day and went thru the setup and operations procedures and then got it up and running. His unique personality and manner made it easy to understand. He took his time to make sure we understood everything.

Review from generac.com
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May 31, 2018
CL31
4 out of 5 stars review

The 22Kw home generator with auto-transfer was a great addition to the home plan.

Our generator was installed a 5 days ago and we have already reaped the benefits of the installation. Only one day after installation and activation we had a power outage for approximately 4.5 hours. I expect that it will serve us well in future outage events.

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May 9, 2019
Pris
5 out of 5 stars review

Generac 22 kw

I would recommend this to anyone. I consider it an asset to our home. We have a handicapped daughter in our home and it will help us to not have to leave our home in certain situations. Thank you Generac for making generators that help to make our lives better.

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Aug 22, 2016
MrT4204
5 out of 5 stars review

Excellent product

I had this generator installed and the first night we lost electrict power and the Generac kicked on in just a few seconds. I am very happy with the Generac. The company that installed the electrical services were very knowledgeable about the generator and very professional in their insulation.

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Jul 31, 2019
Peter
5 out of 5 stars review

Go with the Best

Bought the Generac Guardian 22Kw with disconnect and WiFi. Interviewed 6 licensed electrical contractors, 2 were Generac Dealers. GO WITH AN AUTHORIZED DEALER the others may be good electricians but they just don't know all that the authorized dealer did. Also have it serviced by that dealer. Asked if I should keep my backup gas generator and the dealer said, I install a number of different Brands of Standby whole house generators but by far more Generacs because I can honestly say they are simply bullet proof and will be there when you need it, PERIOD.

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Oct 5, 2021
Navyguy88
5 out of 5 stars review

Larger generator with wireless features

Riverview Construction/ The Generator shop in Slidell, La. was our provider. Once we were informed of our install date, everything was flawless. Install team were very professional and knowledgeable. I would highly recommend Generac. They certainly have a winning operation from start to finish.

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Dec 18, 2020
Susan
3 out of 5 stars review

Disappointed in performance

Purchased your 10,000kw unit a year ago through Home Depot and was installed by electrician recommended by Home Depot. It was very expensive having new panel put it, etc. In the past year it has come on about 6 times and has worked well. During last ice storm noticed it was loud and sputtering snd seemed like it was ready to stall out. Propane tanks are full. This morning with Nor’easter it came on but sputtered loudly and ran unevenly and sounded like it was ready to stall out. Ran outside to shovel around it to make sure it was clear of snow. Furnace and lights kept dimming as it sputtered. Disappointed to have problems so soon. I will be paying this off for a couple more years so needing somebody to fix what is wrong is discouraging so soon after purchase. Cannot recommend this product if these problems persist.

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Jan 24, 2019
Becca
5 out of 5 stars review

Excellent equipment excellent dealer

1 Stop Generator Shop and their staff have been helpful, informative, professional, reliable, polite and just a great company to deal with. This equipment will enable me to stay in my home instead of evacuating due to my medical needs for power. I just had the final walk through and inspection with Daniel and he was on-time, explained everything thoroughly and I would recommend 1 Stop Generator Shop to anyone looking for a great company to provide a great power solution. Thank you 1 Stop Generarator Shop for the peace of mind.

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Nov 8, 2017
Keacho1
5 out of 5 stars review

Great product

I own a Generac commercial generator for the last eight years at my place of business lost power over a dozen times due to storms has paid for it self ten fold, very reliable starts all the time and runs for as long as we have propane gas. Than I decided to get a stand alone 22 KW for my house best thing ever just lost power due to a storm five days after we installed it....I recomend a Generac for everyone.

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Oct 5, 2019
Dale55
5 out of 5 stars review

Peace of mind

The salesman along with the installers were very knowledgeable and helpful. The unit is the right size for my needs and it runs well. The only complaint is that it is loud but I will put up with it for the peace of mind that it gives me. I like the fact that I don't have to worry about the unit because I opted for the wi-fi so the supplier will be informed if something is wrong with it. It is basically an install and forget about it. I have the peace of mind now that if there is a power outage that I will have electricity.

Review from generac.com
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