I am so happy with my new unit. I almost can't wait for a power outage to have it kick on automatically and power up my house. I like the way it looks and operates. I could not be more pleased! I decided to purchase this unit after Hurricane Season due to losing power for 3 1/2 days and my portable generator just couldn't keep up.

Installation of generator was done on Jan. 20, 2022. The crew doing the install was prompt and did the outdoor work in less than ideal conditions with snow and cold temperatures. The crew was very efficient and cordial. Install time was only 5.5 hours. When completed a test was run and I was given easy to understand instructions on its operations. I’m very glad we got the Mobil Link option which gives me even more of peace of mind. I would highly recommend this product.

We have had our 24kW Guardian unit for just over one year now. We reside in Houston, TX area and are thus exposed to hurricanes, tropical storms, and even winter freezes. Each of these weather events can disrupt power, for a few hours to a few days, or more. I have an 87 year old mother-in-law that lives in a home just over a mile from us. Thus, our decision for backup power was as much for her as for ourselves. Our unit runs our entire 3,100 sq.ft. home, including a 5-ton AC, and a pool. Shock Doc Electrical in League City was referred by Generac and they did an excellent job on the installation. Worth every penny for the peace of mind!

Seams to be a good item, however support stinks. I tried to download manual and spent over half an hour searching for it and came up with nothing. Tried by serial number and by model number. If you want to see complicated, go to Generac web site Do not bother to try to register the generator. Tried to, and after over an hour seeing Processing Please Wait on the screen I gave up

Fairly easy to install with instructions and wiring diagrams. I only tested it once and it transferred over fine. It has exercised twice for 15 minutes. So far it has passed the tests fine. One thing, I don't know what king of oil to use in the future as it is not written in any of the manuals.

Overall great features. Love it. Only problem is unclear directions on menu setup. Needs to be easily planned out directions from Generac, more clear and concise. That’s the only problem I had. Would recommend and would buy again. Called in to customer service and Wendy was a great help.

The process of getting an estimate, reviewing options and installation were very smoothly with ACE Electric of Mansfield. The offer of extented warranty made the deal attractive. The work was done well and in an timely manner. We are looking forward to the protection that this generator will offer.

Just had this unit installed...the ice and snow came to Ga. 4 days later and our worries about power outage were decreased greatly....Tommie Allen of Got Power is an excellent person to work with....reliable, on time, aware of the situation and keeps up on all aspects of the job....i would highly recommend him

The guys from Generac were amazing. From the installation right to them showing me how the unit works. They even showed me what to look for so i can troubleshoot by myself in case of an emergency when it really matters. The noise deadening insulation on the unit is unbelievable. It is a loud as a lawn mower. I was able to have conversation standing next to it. When it was on line and running, i put everything on in the house including my AC unit. Had no problem keeping the power on without a flicker.

Had the unit installed just before Hurricane Harvey hit Texas. The automated transfer switch is a blessing. When the power got knocked out at 2:30 AM it kicked in immediately. So responsive I didn't even need to reset the timer on my coffee pot or alarm. It performed perfectly for over 32 hours. We run on propane and followed our propane suppliers recommendation to increase the tank size to 500 gallons