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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,057 ratings3,056 reviews
  1. 5 stars86% (2,642)
  2. 4 stars9% (275)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 1,381-1,390 of 3,056 reviews
Jun 13, 2023
Tammy723
2 out of 5 stars review

Dissatisfied

It is hard to review a product that was installed on April 4, 2023 and still not operational. There have been multiple delays (installation, correcting gas line, failing electrical inspection and a faulty part). In addition, they get in no hurry to address these problems with 2 to 3 weeks in between each issue. 2 1/2 months later we have what is essentially a very expensive lawn ornament. I am hoping that we might have a working generator by no later than fall at this rate. Very frustrated and completely unsatisfied with not only Generac themselves, but their approved installer as well

Review from generac.com
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Sep 25, 2019
JS9
5 out of 5 stars review

Peace of Mind

Purchased this unit for peace of mind should we be subjected to a power outage. Installation was completed in one day. The unit has a small footprint and blends in with the A/C units. The web application is simple use, and the price point was very reasonable.

Review from generac.com
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Feb 9, 2023
Sherry53
5 out of 5 stars review

Generac 26kw

I have been wanting a home standby generator for years. We live in the country so when the power goes out it can be out for quite awhile. This is the best money we have ever spent. Works like a charm and so much quieter than the gasoline generator we used for years. No longer have to go out and start or fill up the tank. So convenient and makes life so much easier. Easy to connect to the Wi-Fi, download app and you are good to go Definitely would recommend. Do yourself a favor and get one you won’t regret it!!

Review from generac.com
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Dec 29, 2022
Keith59
5 out of 5 stars review

This product meets all of our back-up electric needs and has great features.

We chose Generac because of its reputation for quality and, primarily, because we trust Absolute Solar and Energy Solutions, a Generac installer in our area, to provide excellent service regarding all aspects of our new whole-house generator. From estimate to installation, this dealer/installer met or exceeded all of our expectations. Absolute Solar and Energy Solutions values its customers and goes out of its way to ensure customer satisfaction. Our next door neighbors own a whole-house Generac 22kW generator installed by this company several years ago. We noted both the reliability of the product itself and the service provided by Absolute over the years, making our decision to go with Generac and Absolute Solar and Energy Solutions a relatively easy one.

Review from generac.com
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Oct 4, 2014
Gerryc73
5 out of 5 stars review

This generator is the best thing I had installed

We were having numerous power outages and with my wife using medical equipment through the night. I would have to get up and start up my portable generator. The installation went rather smoothly with the contractor we had install it. We have during twice during outages. We couldn't even feel the transition of power. It is a great comfort just to know that it is there and ready for any catastrophe. We choose to go with the new 22's unit.

Review from generac.com
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May 1, 2019
Margaret
5 out of 5 stars review

Product is amazing!!

I was amazed at how quick this generator is to start up and continue running with the pool pump, a/c, and tv and lights all running. Living in Fla you never know when your going to loose power and now, I will never worry!!! I was also pleased that it was not super loud when running and it seems pretty easy peasy to conduct monthly tests. All and all love the generator and the installers!!

Review from generac.com
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Dec 15, 2021
Jeff1hd
5 out of 5 stars review

Great whole house generator

I have bought two of these 22kw with ats now generator's. It is a great unit that takes care of all my needs. Power whole house with no problems. Easy to use and maintain and now with the Wi-Fi enabled units it’s even better so you can check they status of the generator any time or anywhere

Review from generac.com
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Jan 13, 2020
MikeM
5 out of 5 stars review

This is a very well made product.

I am very impressed with the quality of this generator. It has a good appearance and fits very well in my backyard. The generator is reasonably quiet. I haven't yet needed it for a power outage but I am confident it will perform as it is supposed to.

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Oct 22, 2023
Cochise
4 out of 5 stars review

24Kw

I gave it a 4 star because I haven't had to use the services yet. The installation process was done very professionally and in a timely manner. Had an issue with initial startup of the generator but got everything going smoothly. I did find the wifi connections a little difficult but finally got it connected later the next day. I would recommend Generac to anyone.

Review from generac.com
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Dec 19, 2019
Regina
5 out of 5 stars review

Peace of Mind

Our generator was installed a couple of weeks ago. I cannot praise the guys who sold and installed the unit highly enough! We're hit by a natural disaster (tornado, hurricane) and lose power from a few days to weeks about every 2 years. We're due; however, this time we are prepared! Now, when the weather turns ugly, we don't cringe and worry how long the power outage will last. The peace of mind is worth the cost. I highly recommend purchasing this unit. .

Review from generac.com
Helpful?6EVWNRJZHWSL13615064062