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Customer reviews for Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator for
Generac Guardian Series WiFi Enabled 18, 000-Watt, LP/17, 000-Watt, NG Standby Generator
4.8 out of 5 stars
stars3,057 ratings3,056 reviews
  1. 5 stars86% (2,642)
  2. 4 stars9% (275)
  3. 3 stars2% (72)
  4. 2 stars1% (16)
  5. 1 star2% (52)

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Showing 1,301-1,310 of 3,056 reviews
Oct 17, 2018
BigDad
5 out of 5 stars review

I Trust My Electrician, and My Electrician Trusts Generac

Our electrician - a true perfectionist, and among the most honorable men we've ever met - has installed hundreds of whole-house generators, and won't recommend anything other than a Generac. He swears by their reliability, quality electrical components, sturdy and rust-free enclosures, durable engines, and the clean current they provide. During installation, he opened the generator and pointed out all the elements of Generac's thoughtful, maintenance-friendly design. All in all, it's obvious why Generac is the dominant player in whole-house generators.

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Jul 7, 2022
Ray
5 out of 5 stars review

A superb piece of workmanship

Our Model 7226, 18-Watt generator was installed this morning. This is the best piece of installation work we've ever had done on a home (over the last 54 years we've built four homes). Thomas, Jared, and their crew arrrived on time, went right to work, and three hours later we had a superbly installed generator. It's obvious that these men take great pride in their work. If the generator works as well as it looks, we have one beauty of a product sitting outside our home.

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Mar 5, 2018
Jethro
5 out of 5 stars review

Works as intended, just when you need it most

I had the unit installed less then a year ago. Installation team at Powerton/Lebanon were terrific. Everything worked good on test cycles but the unit had not been tested until just few days ago. The power went out due to a wind storm for a few days. The unit did EXACTLY as promised. I came home to find that it had started automatically and ran for 3 + days without any problems. We were able continue on with life as normal. I would highly recommend to anyone who is considering it.

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Jun 14, 2021
Carl
5 out of 5 stars review

Great product

The product is just what we needed in light of hurricanes and winter freezes. It gives us the confidence, safety, and dependability to stay in our home when a weather event or line failure occurs. Generator Industries did a great job on installation and startup.

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Jan 16, 2021
CoyoteCreek
5 out of 5 stars review

Outstanding, just what we need!

After a rare deep snowstorm in our part of Texas where we lost power completely for 3 days, we knew it was (past) time to install a backup system. We called the Malek Service Company in College Station, Texas at the recommendation of a neighbor who had purchased one of their systems. I give this company my highest recommendation for prompt response to inquiry, prompt installation, great explanations about the operating procedures and features of the generator, and friendly and expert service personnel. The unit runs perfectly and can power our whole house. No more worries about power outages, freezer meltdowns, or freezing (or blistering) in-home temperatures. We could not be happier.

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Oct 4, 2022
Wheezie617
5 out of 5 stars review

Product is in demand.

We priced out the whole house generac a year ago and didn't go ahead with it. A year later, the pricing increased and we then ordered the unit. We had to wait a few months for the installation. With the unit installed and working, we have peace of mind.

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Jan 31, 2019
Mountainman
5 out of 5 stars review

Best in quality price and function

I purchased Generac because of its reputation in the field. Most of the cellular communications field use these for backup power so I figured if they trust it to keep millions of dollars of equipment on the air why not me. My unit has worked faultlessly so far and I expect it to for many more years. The weekly exercise program and the auto start features are a god send. Being up in the mountains where we get heavy snow and loose power a lot, my worries are over and I can live with out worries of food spoiling no heat and the ability to cook for the family. If I did it again I would pick the exact same unit and have showed it to numerous neighbors and friends with demos.

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Sep 3, 2021
Naples1964
5 out of 5 stars review

Top notch supplier,product, & service/maintenance package.

“Generator X generators” has provided a “top notch” residential stand alone/back up power source for my home. Every phase of the project was presented & implemented perfectly. Please congratulate the Punta Gorda, Fl. franchise for their superior product delivery, Jim Lytle, Naples, Fl. 34119.

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Jul 22, 2023
Cezary
1 out of 5 stars review

Finding manual and registration of products

Seams to be a good item, however support stinks. I tried to download manual and spent over half an hour searching for it and came up with nothing. Tried by serial number and by model number. If you want to see complicated, go to Generac web site Do not bother to try to register the generator. Tried to, and after over an hour seeing Processing Please Wait on the screen I gave up

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Oct 3, 2020
Diff
3 out of 5 stars review

Not what I expected from a top of the line generator

Although I am impressed with the overall quality of my 22kw Generac generator & transfer switch, unfortunately I did not do enough reserarch & was surprised to find: 1. It runs at roughly 1/2 speed (2.5gph LPG) with no load. Regardless of what their engineers claim, there is no excuse for this with today's technology especially since it already drops from high rpm to idle when exercising at no load. It should match rpm to load like most portable units do. 2. I am unable to turn it off & on remotely with my smart phone app. I would think the existing software could do this safely. It appears at least one other manufacturer offers this. 3. The transfer switch does not indicate when load is from utility vs. gen unless you open the cover & note the relay position with a flashlight (or remove the inner cover). Note it does include a switch you can wire your own indicator light to. 4. There is no user display of output, i.e. watts, amps, volts, frequency. Generac confirmed a dealer can access volts & frequency on the generator display but not load. Although I have all the meters to measure these for testing, there needs to be a full time digital display on the transfer switch & on the smart phone app. My experience is as an industrial engineer & building contractor.

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