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Customer reviews for Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator for
Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator
4.6 out of 5 stars
stars
488 ratings488 reviews
  1. 5 stars81% (394)
  2. 4 stars11% (53)
  3. 3 stars2% (11)
  4. 2 stars2% (9)
  5. 1 star4% (21)

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Showing 361-370 of 488 reviews
Nov 5, 2025
Reviewer name: Ladiya
2 out of 5 stars
2 out of 5 stars review

Poor door auto open design

This door can't have the auto door open be disabled. I'm referring to when you put your fingers on the sensor, you can't disable it. Shortsighted design by Samsung. Not great when you're trying to keep young children out of the fridge.

Review from Samsung US
Helpful?1OPYVN5SOM5U13614953224
reply from SEA Care

Ladiya, thank you for your review of our fridge. We understand your frustration that the auto door open cannot be disabled. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. ^Camille

Dec 19, 2025
Reviewer name: HomeStuff
4 out of 5 stars
4 out of 5 stars review

Great Refrigerator

[This review was collected as part of a promotion.] The Refrigerator seems to be built with good quality. The space is good enough for a Family. The water jug feature is very cool.

Review from Samsung US
Helpful?1OPYVN5SOM5U13614953224
Dec 8, 2025
Reviewer name: Scott
2 out of 5 stars
2 out of 5 stars review

Design flaw - Dual Ice Tray Model: RS28CB7600QL

Ice Maker Tray falls off of the track system when bins are full.

Review from Samsung US
Helpful?1OPYVN5SOM5U13614953224
reply from Samsung Care

Hello Scott, We understand how you feel about the ice maker tray falling off the track system. We recommend contacting us via the options below to speak with a live representative for additional assistance with your unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Sep 4, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Stopped working

Stopped working

Helpful?1OPYVN5SOM5U13614953224
reply from Samsung

Hi there, Your review has our attention, and we'd like the opportunity to speak with you directly and provide assistance. Please feel free to reach us through the following using the reference number (1153122075) channels for prompt assistance: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient_id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We value your time and business. Glaiza Samsung Care

Mar 29, 2023
Reviewer name: Tassu
5 out of 5 stars
5 out of 5 stars review

Sleek and amazing

[This review was collected as part of a promotion.] The refrigerator is just too cute. The white panel doors are easy to clean, the sensor door opens quietly and when touched again. The door closes. Both sensors are well placed so that when freezer sensor touched, it does not open the refrigerator. The water dispenser and the water jug tuck away into the door panel, the shelf can hold 1 gallon milk and 1 gallon juice. I love this fridge.

Review from The Insiders
Helpful?1OPYVN5SOM5U13614953224
Sep 30, 2024
Reviewer name: Here2help
5 out of 5 stars
5 out of 5 stars review

A Classic & Elegant addition to any kitchen!

Everyone wants stainless steel, black or white regular refrigerators, with handles, water & ice dispenser on the outside. They feel that it makes things easier, but when they're on the outside, they get dirty easy and hard to clean. The Bespoke is sleek, classic and easy to clean. Not to mention the fact that there is a drink station on the inside with a water picture, the self fills and a place to fill your big bottles too. Best decision ever to buy my Bespoke refrigerator. I just love it!

Review from Samsung US
Helpful?1OPYVN5SOM5U13614953224
Apr 3, 2023
Reviewer name: Foxxycrissy
4 out of 5 stars
4 out of 5 stars review

Love it

[This review was collected as part of a promotion.] Ok first of this refrigerator is absolutely stunning we are completely obsessed with the water dispenser and the ice maker . The design is very sleek . The freezer has plenty of space and cools so very fast. The only downside that I have been experiencing is that the shelves in the refrigerator start to sag with heavy items on it especially the one with the retractable glass shelf. So I would recommend not over filling it with heavy items . Once I figured out how to stock the fridge best it is worth it . Love the sensor that pops the doors open so cleaver . We couldn't be happier

Review from The Insiders
Helpful?1OPYVN5SOM5U13614953224
Apr 3, 2023
Reviewer name: EvelynDupard1963
5 out of 5 stars
5 out of 5 stars review

Samsung Bespoke 28 cu. ft. White

[This review was collected as part of a promotion.] This refrigerator is absolutely perfect. It’s sleek and modern. I love the white glass panels. I can charge panels to different colors. The space inside is very spacious. I love the big bulky drawers and the shelves on the doors. There’s a great shelf feature, where I can slide the front part of the shelf back to make more room for bigger items. The ice maker makes two different kinds of ice. The beverage center is a huge hit. I can make my fruit infused beverages and keep them cold. The beverage center will be great for the summer time. This refrigerator is a great innovation.

Review from The Insiders
Helpful?1OPYVN5SOM5U13614953224
Oct 21, 2023
Reviewer name: Castro
5 out of 5 stars
5 out of 5 stars review

Bespoke Fridge

[This review was collected as part of a promotion.] We’ve had this fridge for 6 months and are still beyond happy with our purchase. The inside is spacious and easy to organize. It’s sleek and modern and blends into our kitchen perfectly—very easy to clean as well. Would definitely recommend!

Review from Samsung US
Helpful?1OPYVN5SOM5U13614953224
Aug 8, 2023
Reviewer name: jt2023
5 out of 5 stars
5 out of 5 stars review

Great refrigerator with exceptional features!

[This review was collected as part of a promotion.] We've had the Bespoke side-by-side refrigerator for about one month and have been pleasantly surprised and pleased with the looks, features, and performance. It is very sleek (due to no handles), the beverage center is VERY useful and appreciated by family members, and the dual ice drawers are also a welcome feature for family gatherings. The refrigerator is VERY quiet. The shelves and drawers are much deeper than our previous model. So far, we've only used the Samsung app to set the cooling temps but we're looking forward to using the other features. This purchase has exceeded our expectations and we recommend it for anyone looking for a modern refrigerator with ultra modern features.

Review from Samsung US
Helpful?1OPYVN5SOM5U13614953224