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Customer reviews for Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator for
Samsung Bespoke 28 cu. ft. Side-by-Side Refrigerator
4.6 out of 5 stars
stars
308 ratings308 reviews
  1. 5 stars79% (243)
  2. 4 stars11% (35)
  3. 3 stars2% (7)
  4. 2 stars2% (7)
  5. 1 star5% (16)

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Showing 151-160 of 308 reviews
Sep 16, 2024
eden
1 out of 5 stars review

Weak shelves, hard to open drawers, bad sensors

Worst fridge ever. I've lost 3 brand new gallons of milk because they froze completely in the fridge! The shelves are very weak and dip when you have normal items on it. The freezer opens every time you reach into the fridge because your left shoulder hits the freezer sensor. The produce drawers have no wheels so they do not glide out and it is a struggle to open and close. My kids are no longer getting their own fruits because it is now a hassle for them to open the produce drawer. BIG MISTAKE with this purchase.

Helpful?28V7Z61IN8P313614953224
reply from Samsung

Hi Eden,We understand the importance of having a reliable appliance at home. We are here to help.Here are links to help you with the refrigerator. Please see each section, watch the full video, follow the steps, and click the hyperlinks for further assistance.Samsung freezer is too cold. https://www.samsung.com/us/support/troubleshooting/TSG01109866/Samsung refrigerator shelf/drawer removal and cleaning guide.https://www.samsung.com/us/support/answer/ANS00063107/Also, please see the "Auto door open function" section on page 44 of the user's manual to help you with the fridge door sensor and follow the steps for reference.Manualhttps://downloadcenter.samsung.com/content/UM/202301/20230128185253856/SBS_RS5300C_DA68-04562A-00_EN_MES_CFR_29112022.pdfShould you need more assistance, please feel free to get back to us via the following options:1. Facebook Messenger: http://m.me/Samsungsupport2. Twitter: https://twitter.com/messages/compose?recipient_id=187685133. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/usWhen you message us, please provide us with this reference number 1147536152 to help our team pull up your information.Have a great day.^Aloe

Apr 23, 2026
Mark
5 out of 5 stars review

Beverage Center

[This review was collected as part of a promotion.] The filtered water Beverage Center is what really makes this one stand out for us.

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
Mar 25, 2026
Boby
5 out of 5 stars review

Plenty of space good cooling

[This review was collected as part of a promotion.] It is a good fridge. Great cooling and plenty of space. Looks good as well.

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
Apr 23, 2026
Jimbo
5 out of 5 stars review

Awesome features

[This review was collected as part of a promotion.] Refrigerator is absolutely gorgeous and wife loves it. Very spacious.

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
May 18, 2026
Keepitcool
5 out of 5 stars review

Perfect

[This review was collected as part of a promotion.] Love how modern it feels. It's spacious and works very well. Easy to organize food.

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
Apr 17, 2026
kknapp
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Works well, good cooling. Love the doors and room inside the fridge.

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
Apr 28, 2026
BordiPR
5 out of 5 stars review

Great in spacing!

[This review was collected as part of a promotion.] This fridge is awesome. A great look and primero wort.

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
May 4, 2026
Fridge
5 out of 5 stars review

Really nice

[This review was collected as part of a promotion.] Works very good only thing Is my kids don't stay out of it

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
May 10, 2026
Lily
4 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I pike the ice n the temperature is good notifies you when door is open for too long

Review from Samsung US
Helpful?28V7Z61IN8P313614953224
May 13, 2026
Adry
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I love this refrigerator. It sends notifications when needed.

Review from Samsung US
Helpful?28V7Z61IN8P313614953224