Hi Brenda! Thank you for your feedback, and we're sorry to hear the chair isn’t as comfortable as you’d hoped. Our designs aim to provide ergonomic support, but we understand that comfort can vary from person to person. A seat cushion or lumbar pillow might help improve the fit for your back. We truly appreciate you sharing your experience—it helps us continue to improve our products. Thank you, Amber

Hello Steve Cold Spring,<br />Thank you for sharing your experience with us. We apologize for any assembly challenges you encountered and are happy that you were able to work through them. We truly appreciate your feedback as we are always looking for ways to improve our products and service to better meet the needs of our customers! <br />Thank you,<br />Emma

Hi Purchaser! Thank you for taking the time to leave your review. We’re sorry you had to struggle a bit during assembly, but we’re glad it all came together in the end! Thank you for sharing your experience and we hope you enjoy your POLYWOOD products for many years to come. -The POLYWOOD Team

Hey there! That is wonderful to hear, thank you for sharing. Best, The POLYWOOD Team