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Customer reviews for POLYWOOD Gulf Shores Rocking Chair for
POLYWOOD Gulf Shores Rocking Chair
4.5 out of 5 stars
stars
128 ratings64 reviews
  1. 5 stars77% (98)
  2. 4 stars9% (12)
  3. 3 stars4% (5)
  4. 2 stars4% (5)
  5. 1 star6% (8)

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Showing 11-20 of 64 reviews
Dec 4, 2023
herse182
5 out of 5 stars review

This chair rocks

Pun 100% intended. But seriously this thing is incredibly well designed and very easy to assemble. The material will hold up to most weather conditions. Its also heavy enough where you don't need to worry about it blowing away in moderately strong winds.

Incentivized Review
Helpful?5BLVEBO2CLQ113614764199
reply from POLYWOOD Brand Expert

Thanks for the review and the pun! We're so happy that you like the design and material of our rocking chair and found the assembly was easy. Our chairs are made to weather the elements and will stay put in a good wind. Thanks!Lana

Aug 12, 2024
Heidi
5 out of 5 stars review

Verified Purchase

Best porch rockers for inclement weather

Sturdy, weatherproof & comfy! These arrived pretty quick. The assembly was super easy ( not too many parts) & straightforward. The material is a composite and perfect for extreme weather, both hot & cold. They are veey comfortable & very sturdy. So happy with my purchase!

Helpful?5BLVEBO2CLQ113614764199
Jun 22, 2026
Michele
1 out of 5 stars review

Huge Disappointment with Sam's and Polywood!

We ordered two Polywood Gulf Shores chairs. We're familiar with Polywood products since we purchased two rockers and a dining table with chairs/benches. The Sam's version was a huge disappointment. Both chairs came with supports that weren't usable. One chair had a shorter support with no holes drilled. Okay, we can drill our own holes, but then we realized the longer support that goes in front was too short. Too short by about 3”. See picture. The second chair came with two short supports. So both chairs had one support that didn't reach the other side of the chair. Polywood customers service refused to help because they were purchased at Sam's. Only option was to unscrew everything and pack them back up for a return since we couldn't get any support. The price was too good to be true. Take a pass on these.

Helpful?5BLVEBO2CLQ113614764199
reply from POLYWOOD Brand Expert

Hi Michele, <br />Thank you for taking the time to leave a review. We are sorry to hear about the quality issues that you experienced with your furniture. We are sorry to hear about your experience with our Customer Service team. That is certainly not the type of service we wish to provide. If you still have the chairs, please reach out to us, and we will be able to get your replacement parts. We appreciate your feedback. <br />Thank you, <br />The POLYWOOD team

Jun 23, 2026
DisappointedDolly
2 out of 5 stars review

Very disappointed in Polywood

I had really high hopes for these chairs and unfortunately was very disappointed with both. The head rest of the first chair rattled and they told me taking it apart could strip the screws when I contacted Polywood customer service. Then what they sent me was just the replacement to redo the headrest. So I would have to take it apart and likely have a chair that doesn't function. The second chair I attempted to put together had holes that didn't line up for the rocker and leg. One of the most important pieces. Now I will have to contact their poor customer service again. Sadly very disappointed because I thought Polywood was high quality and assumed customer service would be as well.

Helpful?5BLVEBO2CLQ113614764199
reply from POLYWOOD Brand Expert

Hello DisappointedDolly,<br />Thank you for taking the time to leave a review. We&#39;re very sorry for the ongoing issues with your furniture and your poor experience with our Customer Experience team; that is certainly not the experience we wish for customers. We truly appreciate you bringing this to our attention and value your feedback as it helps us improve!<br />Best,<br />The POLYWOOD Team

Jun 6, 2026
Liz
4 out of 5 stars review

Verified Purchase

Nice chairs

Not as comfortable as we thought. But a nice addition

Helpful?5BLVEBO2CLQ113614764199
reply from POLYWOOD Brand Expert

Thank you for your feedback! We&#39;re glad to hear the Gulf Shores Rocking Chairs are a nice addition to your space. We appreciate your comments regarding comfort, as customer feedback helps us continue to improve our products. We hope you enjoy your chairs for years to come. Best, The POLYWOOD Team

Jun 4, 2026
Heidi
5 out of 5 stars review

Verified Purchase

Very nice

These are very sturdy and functional rockers. Easy to assemble.

Helpful?5BLVEBO2CLQ113614764199
Mar 27, 2026
referencia
3 out of 5 stars review

Verified Purchase

Rocking Chair

Too short and the seat is too small; it's only suitable for short people because it's very uncomfortable for people of average height.

Helpful?5BLVEBO2CLQ113614764199
reply from POLYWOOD Brand Expert

Hey there, thank you for sharing your feedback on the chair! While the Gulf Shores Adirondack Rocking Chair is designed with a classic, compact seating style, we understand that the seat depth and size may feel too small for individuals of average or taller height, which can impact overall comfort. This style tends to be better those who prefer a more upright seating position. We appreciate you taking the time to share your experience, as it helps other customers make a more informed decision. Best, The POLYWOOD Team

Jun 17, 2024
Cintomnatandtrin
5 out of 5 stars review

Comfortable design!

Great rockers! Comes with hand tool and drill bit. Suggest using drill for quick and easy assembly as the screws are rather lengthy. Besides the great quality we were amazed with the design COMFORT of the chairs! Actually seems to relieve lower back issues...one would not think that a hard back chair would feel so good! Will be spending plenty of time rocking the time away. Bought 2 for the porch but considering getting one for the inside!

Helpful?5BLVEBO2CLQ113614764199
Jul 22, 2025
Cat
2 out of 5 stars review

Nice, but can't get support as needed

Good luck with Polywood's customer service should you get a box with the wrong parts! I have been waiting for a week for a missing part. I purchased two of these rockers on 7/10/25. It's 12 days later, and I still cannot use the rocker. I went through their website to request help and NEVER received a response. Two business days later, I called them. The person was nice, sent me an immediate email confirming what I needed. The email said the part would be expedited and shipped within two business days, that I would get an email confirmation when shipped. Four business days later, and I have heard nothing. Reached back out through email support, asking someone to respond, and I have still heard nothing. The rockers are beautiful, and I am sure they will last a long time. The limited residential warranty of 20 years sounds amazing, but getting help with the warranty might not be so easy. Looks like the rockers will be going back to Sam's.

Helpful?5BLVEBO2CLQ113614764199
reply from POLYWOOD Brand Expert

Hello Cat,<br />Thank you for sharing your experience with us. We’re very sorry to hear that you received the wrong parts for your rocking chairs and for the trouble you experienced reaching our customer service team. That is certainly not the experience we wish for customers. Our team continuously works to ensure that our products and service meet the highest standards, and we value your feedback as it helps us improve!<br />Thank you,<br />Emma

Aug 2, 2025
hughmanflyman
4 out of 5 stars review

Verified Purchase

Nice Looking and Appears to be Solid

My wife and I purchased these from Sam’s about 2 weeks ago. They look great and appear to be built somewhat well. Only 2 complaints, or rather thoughts about the chair overall and the purchase. First, chair overall, is not the most comfortable rocking chair, but if we purchase a cushion for the seat and possibly the back, it will be better, however, that being said, they could be worse. Second, the store only had black to choose from. To get any of the other colors you would need to order them online through the manufacture.

Helpful?5BLVEBO2CLQ113614764199
reply from POLYWOOD Brand Expert

Hello Hughmanflyman,<br />Thank you for your review. We&#39;re happy to hear that you are pleased with the look and sturdiness of your rocking chair, but we are sorry for the disappointment with the color and comfort. We appreciate your feedback, and hope you enjoy your furniture for many years to come!<br />Best,<br />Emma