We appreciate you taking the time to share your feedback with us, Shannon! When we design our products, we do extensive research and testing to sure they meet the needs and preferences of consumers like you. However, we know that preferences can really vary, so we're sorry that you're not fully satisfied with your purchase, and we're grateful you let us know. If possible, we'd love to learn more about your experience and offer you further assistance with this from here. Please call us at (800) 526-8623, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!

We're sorry to hear that you're unhappy with your purchase, Patricia! Bounce products go through strict testing to ensure they work effectively as intended, so this isn't the experience we want you to have, and we're glad you reached out. If possible, we'd like to learn more about how you used the product, so that we can share some tips on how to get the best use from your Bounce dryer sheets, and offer you further assistance with this. Please call us at (800) 526-8623 anytime from 9:00AM-6:00PM EST Monday-Friday, so we can help!

We're very sorry to hear that, Judy! Our dryer sheets are put through strict quality checks to ensure that they reach you in perfect condition every time, so we apologize that wasn't the case this time. Static cling happens most often when the environment is hot and dry. Fabrics which produce the most static should be dried at lower temperatures. Also, we recommend that you don’t dry the clothes for longer than necessary. It also helps if all the garments you wear together have been treated with a fabric softener to cut down on static. If you use dryer sheets, always use a full sheet. Using half a sheet will not provide the same benefits. Also, do not use a sheet more than once. Very little fabric softener remains on the sheet after the first use. Nonetheless, we would love to learn more, and make this right. Give us a call so we can help: (800) 526-8623

We&#39;re so sorry to hear you had this experience with our Bounce Select a Size Fabric Softener Dryer Sheets, Outdoor Fresh. It must upsetting that the scent was too strong and caused such effect on you. <br /><br />We understand that scent is very subjective, but this is definitely not the type of experience we want you to go through. <br /><br />Please know, safety is our top priority, all our products are thoroughly evaluated to be safe when used as directed, so this isn’t what we would expect. <br /><br />Please contact us at (800) 526-8623 so we can hear more about this situation and take care of you. Your satisfaction is highly important for us at Bounce.

We&#39;re sorry to hear that a loyal Bounce fan like you had this experience, as we do have strict quality checks in place to ensure that our dryer sheets reach you in the best possible condition. This could be caused by storing the sheets in a warm place, such as on top of the dryer. You should store them in a cool, dry place. If you&#39;d like any further assistance, please give us a call at (800) 526-8623.