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Customer reviews for Swiffer Sweeper Mop Pads Refill, Lavender, 64 ct. for
Swiffer Sweeper Mop Pads Refill, Lavender, 64 ct.
4.6 out of 5 stars
stars
2,906 ratings742 reviews
  1. 5 stars81% (2,353)
  2. 4 stars11% (308)
  3. 3 stars4% (118)
  4. 2 stars1% (33)
  5. 1 star3% (94)

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Showing 61-70 of 742 reviews
Apr 4, 2026
Eddie Kal
5 out of 5 stars review

Verified Purchase

Good product.

Reliable product.

Helpful?6X2XQNXYBJK813614154884
Nov 8, 2023
Kari
1 out of 5 stars review

Verified Purchase

NOT VERY HAPPY

One of the cartons was busted open and leaked all the liquid out. I didn't notice it right away and the box sat on my kitchen floor and leaked all over. Ruined my laminate flooring.

Helpful?6X2XQNXYBJK813614154884
reply from Swiffer

We're very sorry this happened to your floor, Kari. Our packages are designed to withstand a certain amount of wear and tear, and we do our best to ensure that every product arrives to you in perfect condition. Even so, plastic packaging may become damaged or break if it's dropped, especially if it lands on a seam or corner. While there can be some occasional damage to our packages during shipping, this is not the experience we want you to have, and we appreciate you reaching out. Our Swiffer Team would like to gather details to further assist with this. Please give us a call at 1-800-214-8734 from 9AM -- 6PM EST Monday -- Friday.

Sep 27, 2023
Neesie
1 out of 5 stars review

Verified Purchase

These leak

These containers leak. We did a pick up order and noticed when we got home the side of the Swiffer box was all wet. Took them back and while trying to find another one, we found more boxes that were leaking and took them to customer service. The boxes are not smashed, however, the contaciners inside have small cracks and where the liquid that keeps the pads moist leaks out.

Helpful?6X2XQNXYBJK813614154884
reply from Swiffer

We're so sorry to learn your box of Swiffer Sweeper Wet Mopping Cloth Refills was leaking. Please know, when our Quality Team last saw these packages, they met the high standards we hold for our all our products. While we don't know what created the situation you've described, it would be our pleasure to talk further with you about this, so we can do what we can to assist. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 214-8734.

Apr 3, 2024
Woody
4 out of 5 stars review

Verified Purchase

Good price, but check box

This is an excellent price. Better than the Great Value, Walmart branded replacement wet cloths. But you have to check the box as the rough treatment and shipping tends to make the interior boxes move a lot and cause leaking. The challenge is that Swiffer puts a LOT of water into these and the sealing process is not so good. So, Sam's does a good job, manufacturer, not so much. Sam's could do better to keep actually WET boxes off the shelves.

Helpful?6X2XQNXYBJK813614154884
Sep 17, 2024
Tony
1 out of 5 stars review

Verified Purchase

Continual Leaking Shipments

The container wasn’t leaking, but was wet due to an adjacent leaking container. The first order was damaged and leaking. The containers were wrapped in a plastic bag, placed in a cardboard box and shipped to me. This is a continual problem with Swiffer products.

Helpful?6X2XQNXYBJK813614154884
reply from Swiffer

We're sorry to hear that this has been your experience, Tony, as our products go through strict quality checks to ensure that they reach you in the best possible condition. So that we can learn more, please give us a call at (800) 214-8734 when you can.

Aug 14, 2024
none
1 out of 5 stars review

Verified Purchase

damaged products

when my package was delivered the swiffers were smashed and all liquid was drained out, everything in my order was soaked--the box that it was all delivered in was falling apart. very disappointed in how I lost money ordering online as the swiffers were all smashed and liquid was gone.

Helpful?6X2XQNXYBJK813614154884
reply from Swiffer

We're sorry to hear that this was your experience, as our products go through strict quality checks to ensure that they reach you in the best possible condition. We'd be happy to look into this further for you, so please give us a call at (800) 214-8734 when you can.

Feb 15, 2024
Kathleen
1 out of 5 stars review

Verified Purchase

Poor customer service

Box was wet and leaking. Had to take it back into the store stand in a line at customer service for ten minutes then had to go all the way to the back of the store to get another one bring it back to customer service and wait again to exchange the bad one. Not a great experience

Helpful?6X2XQNXYBJK813614154884
reply from Swiffer

We're sorry your shopping experience at Sam's Club wasn't ideal, Kathleen. Please know, your happiness is very important to us,a nd we hope you'll take a moment to reach out to Sam's Club to tell them more. Their number is 1 (888) 746-7726.

Sep 20, 2024
Amy
2 out of 5 stars review

Verified Purchase

Poor packaging

These were just thrown in a box with other items and leaked all over everything. They should eve at least been out in a plastic bag like they do with the laundry detergents and dish detergent. The bottom of the box was all wet. So the liquid was almost empty in the mop refill container. So the clothes are useless . Will not order these online again.

Helpful?6X2XQNXYBJK813614154884
reply from Swiffer

We have strict quality checks in place to ensure that our Wet cloths reach you in the best possible condition, Amy, so we're sorry to hear that this was your experience. We'd be happy to learn more and see how we can best help further, so please give us a call at (800) 214-8734 when you're able.

Oct 21, 2023
Karen
5 out of 5 stars review

Verified Purchase

ditch the mop and bucket

Although I am an avid recycler I like the fact that I can use these highly effective cleaning cloths to clean up kitchen floor and then dispose of them. Verses using the bucket and mop when was just messy and not as effective. The light lavender scent is a bonus.

Helpful?6X2XQNXYBJK813614154884
Jun 21, 2024
Margaret
4 out of 5 stars review

Verified Purchase

Quick & convenient

These are great for that quick spot cleaning we all do in the kitchen. I would have preferred a clean soap smell but they didn't have that in stock. I have sensitive sinuses and don't really care for heavy perfume smells. These are convenient for those days when you don't really need to wash the whole floor.

Helpful?6X2XQNXYBJK813614154884