Hello Judy! Thank you for your feedback. For the new Swiffer mops, you’ll want to use the specific refills designed for your model — either PowerMop refills or Wet Jet refills. If you have the Swiffer XL mop, the cloths box will specify which refills are compatible.<br /><br />If you need assistance identifying the right refills for your mop, please don’t hesitate to call us at (800) 742-9220. We’re happy to help!

Hello! Thank you for sharing your feedback. We’re sorry to hear that the lavender scent caused discomfort. We understand that scent sensitivities vary widely and appreciate you letting us know.<br /><br />Please know that safety is our top priority, and all our products are thoroughly tested to be safe when used as directed. We will share your feedback regarding the scent with our product team.<br /><br />Also, we do offer Swiffer Wet Cloths in the Gain Original scent, which might be a better fit for you.<br /><br />If you have any questions or need assistance, please contact us at (800) 742-9220. We’re here to help!

We&#39;re sorry to hear you aren&#39;t a fan of the Lavender scent, Pat. We&#39;d like to find the right Sweeper Wet cloths for you, so when you have a little time, please get in touch with us at (800) 214-8734.