We're sorry to hear this, Lucy, and want to assure you that we test to ensure the PLUG last 50 days on the low setting. We'd like to help you get the most out of your Febreze, as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 308-3279.

We're sorry to hear that this was your experience, Lillian. A lot of thought goes into creating features that we think you'll like, but we certainly understand that preferences can vary from person to person. We hope that you'll give another Wet cloth version a try if you'd prefer a different scent. As well, our Wet cloths go through many quality checks to ensure that you can use them with ease. We'd like to mention that these cloths are designed to dry fast, but one cloth should have enough solution to clean about 57 square feet. Your comments will be shared with our team, and please give us a call at (800) 214-8734 if there's anything more we can assist you with.

We’re very sorry you’re unhappy with the scent of your Swiffer Sweeper Lavender Cloths purchase. When we design our products, we do extensive research and consumer testing to create features that we think you&#39;ll love. <br /> <br />With that said, we understand that preferences can vary from person to person, so we really appreciate you taking the time to share your feedback. Since you&#39;re not a fan of the Lavender scent, we&#39;d like to share that we do offer a variety of other scents for our Sweeper Cloths, including Gain Original.<br /> <br />We would like to learn more about your experience to help our Quality team look into this further and to see how we can help make this right for you. For assistance, please give us a call at (800) 742-9220.

We&#39;re sorry to hear you aren&#39;t enjoying the scent of your Swiffer refills, TJ. Feedback like this is incredibly important to us, so we&#39;ll be sure to pass your thoughts along to the rest of our team. If you ever have questions or would like to share more, we invite you to give us a call at (800) 214-8734.

While we're very sorry to hear that our Lavender scent wasn't your favorite, we're certain that we've got something in our lineup that you'll love, Nancy! We do offer our wet cloths in two other scents, Fresh and Gain Original, that we think you'll enjoy more, and we'd be happy to answer any questions about any other scent you may be curious about. Give us a call at (800) 214-8734, we look forward to hearing from you!

We're sorry to hear you aren't a fan of the Lavender scent, and assure you that we're letting our team know your feedback. We'd like to find the right Sweeper Wet Cloths for you, so when you have a minute, please get in touch with us at (800) 214-8734.