Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. Thank you, Cam - Westinghouse

Thank you for the review. If you have any questions or needs, please get in touch with customer support at the number in your manual.

Hi, We are deeply sorry to hear about the issues you are having with your unit, we understand how frustrating that must be. If you haven't done so already, at your earliest convenience, please contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get to the bottom of this for you! Thank you, Sydney, Westinghouse

We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.

Hello, thank you for letting us know about your experience, we are deeply sorry to hear that this was the product we provided. We would like to make things right for you. Please contact us at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse

Hi, We are truly sorry to hear that your iGen300s is not holding a charge. We understand how frustrating that may be. Rest assured, your purchase comes with our 3-Year Limited Warranty with Lifetime Technical Support. Please don't hesitate to contact us at support@wpowereq.com or 1-855-944-3571 and we'd be happy to get this taken care of for you! Thanks, Sydney, Westinghouse