A great replacement for our old pergola. Now we can enjoy our deck even in the rain. Two of us unpacked the kit and didn’t notice one piece missing. Kudos to customer service who shipped the piece in two days! Took two of us about 18 hours to assemble, with a little help from a third. Now if it stands up to upstate NY snow it’ll be a total winner.

It is a beautiful addition to our large backyard and even though the description is accurate, I didn't realize how huge it would actually be in the space. My only criticism is that the instructions say it is a two-person build and "a third person would be helpful to install the roof." This is a huge understatement. We had four adults and it still took us 8 hours. The roof was especially precarious and we ended up purchasing an additional 6 hurricane clips to ensure safety. Do not attempt with only two people! I love it so much and cannot wait to add lights and a sound system. A couple pieces came slightly damaged, but not enough that we wanted to wait for replacement parts to assemble. Also, MOST of the pre-drilled holes aligned perfectly, but a few did not and required some creativity and muscle to make them work. When all was said and done, only the middle hole in the center of the roof and one hole a the end of the roof didn't align. It still feels quite sturdy. The video tutorial was helpful, but not perfect; pay attention to the angles of the brackets and try to keep pieces organized--the bags/boxes are labeled with the piece name/number, but not the individual pieces.

I was very impressed with the quality of the Brindlewoood Gazebo , assembled by my self with some help from my wife , quality is really high, and if I had any questions, the service was absolutely fantastic, needed additional support, got it, very professional company to deal with, highly recommended. You just can’t find service like that anywhere anymore. Thanks

I had the open area where we wanted to build some type of pergola solution. I really didn’t want something that would be attached to the house since our home is historic 140 year old farm house. So found this 16x12 pergola, I didn’t want to spend a bunch of money hiring a crew so I built it myself using a material lift. Instructions were easy to follow and I felt like the structure was well thought out, it’s elegant enough where it doesn’t feel like a do it your self Pergola. I’m considering buying smaller version for an outdoor grilling kitchen. I highly recommend this product it shipped quick and easy.

purchased 12’X 16’ Norwood gazebo. can be installed in2-3 days. need helper to stand sides up. i put together roof sections without metal roof panels. added roof panels after. some tight spaces but not bad. cover bolts and pre drilled holes lined up 99% of the time. needed to reorder couple pieces due to splitting. very professional, got within 1 week. overall very satisfied. chose this cover due to attractiveness and that was rated for wind and load.

We just assembled our 16x12 Norwood and couldn’t be happier with how it turned out. Assembly took about a day and a half for 2 guys. The only real issues we had were when we didn’t understand what the instructions wanted us to do and did things the wrong way ( following the instructions is critical with anything to do with the roof panels). If we were to do another one it would go much smoother. The wood all looks great, the hardware is substantially made, all the parts were in the kit, and everything fit like it was supposed to.

The wood is really bad quality, the structure is not steardy, the middle structure does not support the weight of the roof, it's actually bending. We are going to have to install support beams so the next hurricane that comes to the area does not destroy the bazebo. I regret ordering this structure. Not good quality. Wood was not cut to match, it was off in a lot of areas by an inch or 3/4 of an inch

Hi everyone buying the Brindlewood. We just put 12x10 Gazebo together. 1 This was a very time consuming process forsure with 2 of us being in construction for many years lets say. 2nd instruction were not so easy but we got through it . 3rd make sure you separate wood and also put some clear coat on all wood. (Wood is very soft too) 4th make sure you have everything i was missing some screws so i had to run to hardware store HD/lowes. NOW what we found out was some of board were not stright and we found out this whe putting together and when you go to put bolts through you need a drill forsure. So i love the way it look but i would check everything before you build one yourself agin not bad and not easy but 2 people can do it . Also we found put roof on last was easer then putting it on on the ground and 2 of us lefting it up. Anyway

I purchased this for our vacation lot in Wyoming, what I really liked is the craftsman ship of the material and they rate their gazebo to specification that exceed Wyoming winter weather. Instructions are easy to follow, written very well and the mobile app helps with any questions on on assembly by giving you a 3D visual.

Really like the finished product. Written Directions don’t match the part numbers give on the app. The app instructions and pics are of low quality. The animation in the app is just ok at best. Finally, no where in the advertisement or marketing info does it state that the wood needs treated or warranty is voided!