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Customer reviews for Member's Mark Kids' Explorer Sofa for
Member's Mark Kids' Explorer Sofa
4.6 out of 5 stars
stars
2,571 ratings1,110 reviews
  1. 5 stars82% (2,105)
  2. 4 stars6% (158)
  3. 3 stars3% (88)
  4. 2 stars3% (73)
  5. 1 star6% (147)

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Showing 71-80 of 1,110 reviews
May 15, 2022
Reviewer name: Abbey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product for lower cost!

Great product and less expensive than the brant name Nugget! I have a brand name and wanted a second one and was thrilled when I saw this Member’s Mark one. Don’t notice much difference at all! Expanded overnight well after opening. Great color. Definitely recommend!

Helpful?7EBJOBR5MA4L13613862421
Aug 26, 2022
Reviewer name: Emy
1 out of 5 stars
1 out of 5 stars review

good idea but very poor quality

I was so happy to get this for kids but my first order had an issue the pillows did not expand and i called customer service and they propose a replacement and to return the original one but the replacement had the same issue also the sofa was not expending. I called again the customer service and again they offered me a replacement and to return the one i have . To my surprise my 2nd replacement did not expend (one sofa and 2pillows). it did not expend even after more then 5days Here is the pictures.

Helpful?7EBJOBR5MA4L13613862421
reply from Member's Mark

We apologize that your Kids Explorer Sofa hasn't fully expanded, Emy. If there is an issue with expansion, please reach out to Member Support at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays and we'll do our best to make this right for you.

Feb 25, 2022
Reviewer name: Kris
4 out of 5 stars
4 out of 5 stars review

DIY Decompressed Cushions Problem Fix!

We bought 2 of these at different times…. One around Xmas time, decompressed in a matter of hours. 2nd one we bought second hand but still brand new in box. After 16 hours and it still hadn’t decompressed I decided to take my hair dryer to it. I removed the covers then went over every side and every corner with the hair dryer on all six cushions. The heat decompressed them beautifully. There were some creases that the heat couldn't get out but sprayed then with a little water, rubbed it in and let it set, it puffed right up after a while. Hope this helps anyone with decompressed cushions.

Helpful?7EBJOBR5MA4L13613862421
Nov 7, 2022
Reviewer name: Danielle
1 out of 5 stars
1 out of 5 stars review

The Zipper Broke!

The zipper is cheap and each piece now has the foam poking out. So disappointing!! I don’t have a lot of money and this was a gift to two of my children— with one having sensory issues- the foam poking out makes it unsafe due to him attempting to bite it now.

Helpful?7EBJOBR5MA4L13613862421
reply from Member's Mark

We are sorry for this experience, Danielle. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Apr 27, 2022
Reviewer name: Vanessa
1 out of 5 stars
1 out of 5 stars review

ZIPPERS WILL BREAK

I bought this for my kids on Christmas & they loved it! Unfortunately the zippers do not last! Around February I emailed customer service & they sent me new covers which was awesome of them! Because there is a 1 yr warranty but now April the zippers have broken again. At this point I will have to return it.

Helpful?7EBJOBR5MA4L13613862421
Jan 7, 2022
Reviewer name: Crmkk
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful item. Worth the money!

This was wonderful. Bought for our grandson, he is 2, to put under his climbing gym. I didn’t realize it was as big as it is. Our grandson LOVES it! My son said it came in a box, and when he opened it started swelling and got bigger and bigger. Beautiful colors and multiple pieces.

Helpful?7EBJOBR5MA4L13613862421
Aug 6, 2021
Reviewer name: Trisha H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comparable to the Nugget

We are so happy we purchased this couch over the name brand version. It is identical in all aspects and quality and is double brushed fabric at no extra cost! My son loves this couch and so do we, now we don't have to sit on the floor when we are playing with him.

Helpful?7EBJOBR5MA4L13613862421
Dec 4, 2023
Reviewer name: kj
1 out of 5 stars
1 out of 5 stars review

Sam’s pulling a scam

BUYER BEWARE! If you purchase this item or anything else on sale, they can mark them as out of stock and tell you that they’ll refund you (the discounted price mind you) but not replace it. They’ll then tell you that once it’s back in stock, you’re more than welcome to purchase again (the regular price). Sam’s is SCAMMING people and getting them to pay full price for items they bought on sale. And don’t bother calling for help, they’ll just blame the mail carrier, even after the mail carrier confirms they never received it from sams club. Ridiculous.

Helpful?7EBJOBR5MA4L13613862421
Jan 5, 2023
Reviewer name: Port Family
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great investment

My boys 6&8 immediately loved this and started fort building with it. It gets used as a crash pad for them to jump off the mini trampoline on days we can’t get outside enough. And the other day it was mars to pay with their space stuff underneath. It’s a hit!

Helpful?7EBJOBR5MA4L13613862421
Aug 19, 2021
Reviewer name: Tayloe
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Worth it

We have built a lot with it and really like it. We find it super nice to lounge on and my kids love to built forts with it. My only complaint is the thinner of the two rectangles is starting to dip in when you build with it but I’m sure if you make it more firm you lose some of that comfortablity

Helpful?7EBJOBR5MA4L13613862421