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Customer reviews for Member's Mark Kids' Explorer Sofa for
Member's Mark Kids' Explorer Sofa
4.6 out of 5 stars
stars
2,571 ratings1,110 reviews
  1. 5 stars82% (2,105)
  2. 4 stars6% (158)
  3. 3 stars3% (88)
  4. 2 stars3% (73)
  5. 1 star6% (147)

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Showing 621-630 of 1,110 reviews
Apr 4, 2023
Reviewer name: TB
1 out of 5 stars
1 out of 5 stars review

Zippers horrible

Poor zipper waste of money. Bought one kids loved it..bought a second one. Washed first one...gentle cycle in front loader. Zippers broke. Won't stay closed. The second one zipper split before we washed it. Kids are under 3 so it's not a weight or play too rough issue. They just designed horrible. Looked for new covers can not find them.

Helpful?7EBJOBR5MA4L13613862421
reply from Member's Mark

We are sorry to learn that the zipper broke, TB. Please know you can exchange or return this anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Sep 11, 2022
Reviewer name: Malinda
2 out of 5 stars
2 out of 5 stars review

zipper is junk

I purchased two, in separate colors. Both have junk zippers. Both since I bought them have the same problem. The zipper bust open constantly. It’s a daily struggle. My kids love them and play with them all day and I wanted to love them but it gets frustrating. We also have the name brand nugget and do not have this problem at all. Unfortunately from the date of purchase to the date it was gifted, it’s too late to return the item.

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Feb 1, 2022
Reviewer name: Brittany
1 out of 5 stars
1 out of 5 stars review

Zipper awful.

Almost right after I purchased the couch the cover on the largest piece stopped being able to be zipped. I have contacted customer support a few times to get a replacement and still have not received one. I guess I should have just splurged on another nugget. We haven't had any issues with the nugget. We have a nugget as well and the zipper has no issues. If I have to buy a replacement cover it's not really a deal in comparison. I guess I should have read the reviews as this seems to be a common issue.

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Jul 19, 2021
Reviewer name: Courtney
5 out of 5 stars
5 out of 5 stars review

Too Fun!

Now, I don’t have a nugget to compare but the quality is great! My 4.5 year and almost 1 year old are both enjoying it. My oldest has used it as a cozy quiet spot, a house, and climbing area. The one year old loves to move and this soft surface is helpful. I am pleased with the purchase and glad I ordered two and tucked one away for Christmas.

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Jan 2, 2023
Reviewer name: Jamie B
5 out of 5 stars
5 out of 5 stars review

Love it!

We got this for Christmas for our 4 and 2 year old girls and they have been having a blast - we just couldn't justify spending nugget prices when these had such great reviews. It's the same thing with a much more affordable price tag! They are good and sturdy but not hard as a rock, they expanded really well too. Just waiting on another sale to get more! My only request is for more colors; instead of 3-4 different shades of green, there could've been so many other options, like purple, orange, red, and neutrals!

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Jul 19, 2021
Reviewer name: kwesson
5 out of 5 stars
5 out of 5 stars review

perfect

This couch is amazing! It was a great price. It arrived quickly. The foam is very sturdy and expanded completely before the 24-48 hours stated. The cover material is comfortable. I do wish they had more colors but it gets the job done. My daughter is having a blast climbing and lounging,

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Feb 21, 2022
Reviewer name: MamaMiz
2 out of 5 stars
2 out of 5 stars review

Skip it

I initially purchased 2 emerald online. The color is beautiful- more subdued and less brilliant than the stock photos show. One opened perfectly within 48 hours. The other never fully opened and I returned it to our store. Our local store had emerald in stock, so I purchased a replacement and again, it never fully opened after days of leaving it unrolled. I returned that and purchased two more figuring I’d get one that worked. Nope. In comparing my good one to the four bad, it turns out there’s a different cover design on the good one. The seams on all corners of both flat cushions are reinforced to help keep their shape along the corners (much like the competitor design). The ones I returned all lack this. I emailed Members Mark about this, but have yet to hear a response. The foam from some of our triangles seems to be cut crooked and the triangles were not stable, with the exception of the single couch we kept. I shouldn’t have to buy four additional products and strike out. It’s probably just worth buying the original competitor product for a little extra. The foam and zippers also seemed less quality on all the ones I returned. Inconsistent and disappointing product.

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Jan 1, 2022
Reviewer name: Kayla
5 out of 5 stars
5 out of 5 stars review

Great fun but...

These are great and comparable BUT! they are inconsistent. We have 1 emerald and 1 ocean. Our ocean is uniformed and sturdy foam but our emerald is no where near as good. We are trying to return it due to the fact that it just can't hold builds. The triangles are made of softer foam in our emerald compared to our ocean, and they are not the same size making some builds impossible. If all Explorer Sofas were like our ocean (sturdy & uniformed) these would 100% be a go to. The kids love them and they create great indoor fun. My kids break a sweat on these fast and its like never ending cardio meaning easier sleep times. Our dogs hair does not stick to these like everything else and even dried wax was easy to clean. Hours upon hours of fun build an arena for nerf wars, forts, beds, lounges, obstacle courses, the possibilities are endless!

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Feb 26, 2022
Reviewer name: Heather
3 out of 5 stars
3 out of 5 stars review

zipper broke after two months.

Two and a half months in, the zipper broke. I called customer service and they offered to replace or return. I asked for replacement, but the original color was out of stock so they couldn’t replace. Offered to refund and would schedule a pickup for it. My girl loves it and loves the pink color so I’ll probably just see it or something. Disappointed to say the least though.

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Jan 1, 2022
Reviewer name: Chels
5 out of 5 stars
5 out of 5 stars review

Amazing

I have always wanted the “Nugget” but the long wait and the price turned me away. I’m so excited that Sam’s made their own version. I have 3 kids under 7 and they all love playing together, so much that I decided to buy two. They’re sturdy, soft, and cute. Definitely worth it.

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