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Customer reviews for Member's Mark Kids' Explorer Sofa for
Member's Mark Kids' Explorer Sofa
4.6 out of 5 stars
stars
2,571 ratings1,110 reviews
  1. 5 stars82% (2,105)
  2. 4 stars6% (158)
  3. 3 stars3% (88)
  4. 2 stars3% (73)
  5. 1 star6% (147)

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Showing 91-100 of 1,110 reviews
Sep 24, 2021
Reviewer name: bookworm
1 out of 5 stars
1 out of 5 stars review

Zipper breaks quickly

Received ours about 2 weeks ago; original couch came with a broken zipper. Has been an absolute nightmare getting a replacement and arranging pick-up of the defective couch. Zippers are unfortunately overall cheap. I will likely return altogether and purchase a Nugget instead.

Helpful?7EBJOBR5MA4L13613862421
Aug 9, 2021
Reviewer name: Jessica
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great for the kids

The kids love it, I bought one for each of my children and they love building with them together. The only reason I gave it 4 stars instead of 5 was they are a bit expensive for what they are. However, they are cheaper than other websites I have checked.

Helpful?7EBJOBR5MA4L13613862421
May 9, 2023
Reviewer name: Jenn B
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Compressed Triangles - You Can Fix This!

We got two so kiddo will have lots of building options. He isn't quite to building stage, but has been loving flopping on the cushions, and moving the triangular ones around to climb up and over things and to "slide" down them. The only problem I have with this is that one of the two did not "reinflate" properly, even after being left out to expand for over 48 hours. The biggest problems were the triangle pieces, that just stayed compressed in many places. I was able to take them out of the their coverings and GENTLY stretch and massage the foam and finally encouraged it to release, but it did take a lot of manipulation on my end. The other one decompressed without any problems though.

Helpful?7EBJOBR5MA4L13613862421
Sep 24, 2021
Reviewer name: JR
1 out of 5 stars
1 out of 5 stars review

Don't waste your money. Zipper is junk

2 days after opening and the zipper will not fully zip. the foam is too soft to do much with but for toddlers it was okay. They unzipped it and when I tried to zip it back... it wouldn't fully zip. Waste of money. Customer support cannot replace it as the color is OOS. Now we have to wait for a carrier to bring a box to return it and get our money back. The entire process has been aggravating to say the least. They do not offer replacement covers. Stick with the better brand. That is what I will be ordering once I get my money.

Helpful?7EBJOBR5MA4L13613862421
Jul 11, 2022
Reviewer name: Zach
1 out of 5 stars
1 out of 5 stars review

Zipper is cheap, makes product worthless.

Save your money and buy a different brand. Was fun until we needed to remove the cover to clean a spill. First time using the zipper and now it doesn't close, there's gaps after zipping over a sections of the cushion. Complete waste of money, cushions are useless because the cover won't stay on.

Helpful?7EBJOBR5MA4L13613862421
reply from Member's Mark

We apologize for the issue with the zipper, Zach. Please reach out to Member Support at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays and we'll do our best to make this right for you.

Mar 16, 2022
Reviewer name: Momof3
5 out of 5 stars
5 out of 5 stars review

Zipper issue

I've noticed a lot of people complaining about the zipper, I've had mine for 4 months and have never had a problem. Pro tip don't yank when you're taking of the covers go around it slowly. Zip the covers up before you wash and air dry. If you need a replacement cover and are out of warranty check your FB market place or offer up. The covers for the Nugget couch also fit this perfectly. This is my second review in these to try and help other people out, the foam on these are excellent. When my mom comes over she would rather sleep on a nugget than on the guest bed. My father in law who is 6' foot tall and almost 300 lbs puts two together and sleeps there very comfortable. Kids make forts, slides and obstacle courses.

Helpful?7EBJOBR5MA4L13613862421
Jul 20, 2023
Reviewer name: Giselle
4 out of 5 stars
4 out of 5 stars review

Fun

I purchased the color "SIdewalk" for my 4 and 2 year old and they love it. The color is cute and easily can see the stains my kids have put ( not the sofas' fault.) I have had for approximately 2 months and I do feel like the triangles didn't expand to the max as they should have since they are a bit wrinkly but my kids don't care and still have fun with them. I have not used the actual Nugget brand that this may compare too but I think for the price I paid I am happy with thwe product and so are the kids!

Helpful?7EBJOBR5MA4L13613862421
Aug 12, 2023
Reviewer name: Jenn
4 out of 5 stars
4 out of 5 stars review

Great play sofa for except for the zipper…

We bought this play sofa a few months ago. It’s definitely cheaper than the Nugget which we love! My sister-in-law has the Nugget and I don’t notice much of a difference. The Nugget’s foam might be a little bit thicker but that’s all that I’ve noticed. We’ve had lots of fun playing with this and building forts! However, I’ve washed the covers 2 maybe 3 times and the zipper on the bigger foam pieces is already shot. We have to buy new covers not even a couple months after purchasing the sofa. I’ve seen other reviews that mention the zipper falls apart easily. If Sam’s Club fixes the zipper, this would be 5 stars!

Helpful?7EBJOBR5MA4L13613862421
Jul 9, 2021
Reviewer name: CP
4 out of 5 stars
4 out of 5 stars review

Good Idea but...

This kids' sofa is a good idea, but it would have been a great idea if a few more inches had been added to make it able to be a single mattress size (38" x 75") so it could also have the function of converting to a bed when kids have a friend sleep over. It's really too small to fit in a bunk bed as one of the pictures illustrates. Overall, it's a nice addition to a basement or playroom.

Helpful?7EBJOBR5MA4L13613862421
Jun 13, 2022
Reviewer name: Samantha
1 out of 5 stars
1 out of 5 stars review

definitely don’t recommend

After months of owning it I can say just spend the extra 60 and get the nugget couch. We own both and the explorer couch the zipper comes undone constantly like it will be zipped up and randomly in spots it opens up so you have to unzip it and re rip it. It’s frustrating to say the least.

Helpful?7EBJOBR5MA4L13613862421
reply from Member's Mark

We apologize for the issue with the zipper, Samantha. Please reach out to Member Support at (888) 301-0332 from 7 a.m. to 11 p.m. CST Monday through Saturday and 10 a.m. to 8 p.m. CST on Sundays and we'll do our best to make this right for you.