I bought this about a month ago and built it myself following the detailed instructions. Had a couple of doubts and called Backyard discovery technical support. Mae was excellent in answering my questions and providing some extra supplies in a very timely manner. I couldn't be happier with the results.

This unit is well made and sturdy, but be forewarned. There are hundreds of pieces and hundreds of screws and bolt. It is not hard to put together if follow the directions and try to look ahead to see what it is that you are doing. I did 95% of it by myself, but I had plenty of time to do. If you have access to help take it. Things will go alot smoother. There were no missing parts. However one sheating board was cut wrong and I had to recut the lap and drill new holes, no big deal. Overall I'm very pleased with unit.

Given the global logistics issues, it is understandable that this China-made product will be delayed. But the delivery issues were "last mile" with the US-based group. Once we got it, though, we were very pleased. The materials are good quality, instructions are sufficient and parts labels are very helpful. It does take a few strong people and at least 10 hours to assemble, so be prepared. The product support, including an app, seem like an advantage, too. We hope to enjoy this for a while.

I am amazed at the quality of the parts! My husband and brother put this together in a weekend and it looks amazing in our yard! We use this primarily in place of a garbage at our lake home, it is study and provides ample protection for our cars from rain and snow.

We love our 10X10 Norwood Gazebo. All of the pieces were packaged well to prevent shipping damage, and the steel roof panels were even in a protective wooden box. The five shipping boxes were clearly labeled on the outsides and the packing slips in each box showed which pieces were in the box, making it easy to find the needed pieces during assembly. All of the hardware (including extras) was packaged in clearly marked bags, and each wooden piece was clearly marked on the ends. (I suggest laying out the hardware packages on a table - out of the wind - in numerical order. And if you can't find a certain bag, look again because it's there somewhere.) Assembly instructions were excellent, and there is also a helpful animated video to help understand the assembly. Assembly takes some time because of the number of bolts and screws, but that attests to the quality and strength of the gazebo. I was able to assemble the gazebo myself except for assembling the two end pieces together (three of us, twenty minutes) and sliding the roof pieces up on top (two of us, ten minutes). The finished gazebo is very attractive, high quality, and strong. I would definitely recommend this gazebo.

We love our new gazebo. We bought this beautiful and durable shelter this summer. Our expectations have been exceeded because of the craftsmanship built into every piece. Everyone that comes to backyard is amazed at this new gathering place. Thank you this product it is impressive

I am extremely happy with my new carport. It works perfectly for me and I keep my Ford F150 in it. We live in the Sierra’s and have to deal with snow. This carport is superb in these conditions. I was originally going to have an attached carport built. This was a much better and more economical solution.

I bought this a few weeks ago and it’s one of the nicest units in its price range. I love the fact that it’s appearance is sturdy. My only issues are that they use a water based stain that must be sealed to comply with the warranty. Also the fact that the instructions require the screws to not extend past the end of the hole in the wood, the screws supplied if they were just a bit longer to meet with the edge of the hole approximately (1/4” / 6mm) would significantly decrease the installation issues. Other then that I’m extremely happy with the gazebo.

This was an addition to our patio and it really brought everything together. It is a very nice product and we didn’t have any issues with the assembly. The only issue we had was not knowing the posts would be hollow, we were hoping for solid for stability and durability. Otherwise it was comparable and did its job.

What a beautiful product! The wife and I had long talked about having a custom gazebo built to kick off our backyard beautification projects. We eventually considered a Backyard Discovery kit because of its apparent ease. I’m glad we went with Backyard Discovery! The wood and metal hardware all appear to be of excellent quality. I can’t attest to the ease of the assembly because we hired a crew to put it together. However, it did take a small crew of 3 men nearly all day to finish. the finished product is fantastic! The family loves it!