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Customer reviews for Backyard Discovery Norwood Cedar Gazebo with PowerPort, Choose Size for
Backyard Discovery Norwood Cedar Gazebo with PowerPort, Choose Size
4.8 out of 5 stars
stars491 ratings491 reviews
  1. 5 stars89% (437)
  2. 4 stars8% (38)
  3. 3 stars2% (11)
  4. 2 stars1% (3)
  5. 1 star0% (2)

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Showing 111-120 of 491 reviews
Apr 19, 2023
Mike
3 out of 5 stars review

Blue plastic film on roof

We love the gazebo and had it installed by Sam’s. We didn’t know it at the time but the roofing metal had a blue film to protect it from getting scratched during shipment. The installer either didn’t know or just didn’t bother to take it off. Now it is coming off on its own and it looks terrible. I would give this product a 5 if it wasn’t for this issue with the plastic film. It is to get it the removed now.

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reply from BYDSales

Give Backyard Discovery Customer Advocate Team a call as they can assist you with that. 800-856-4445 8a-6pCT seven days a week.

Mar 20, 2023
Pollywogg
5 out of 5 stars review

Our Backyard Discovery gazebo is our "Happy Place"!

Retired life in Yuma, AZ is the best. However, as the "Sunniest City in the World" with an average of 308 days of sun, shade is a valuable commodity. We chose the Backyard Discovery 16x12 gazebo for its substantial good looks. The cedar is beautiful, the steel roof is no maintenance, the power strip with USB ports was an added bonus for lights, electronics, and cooking. We are proud to show it off. This is our happy place for cards with friends, dinners, and parties. Don't wait, do it now. You'll love it.

Review from backyarddiscovery.com
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Apr 29, 2024
El Jeffe
5 out of 5 stars review

Tundra is now protected from the elements!

I'm so glad I purchased this carport. Originally, we were going to build on an additional garage, but after getting quotes on a project that size, we started looking at other options. Settled on the Norwood Carport by Backyard Discovery and man I'm glad we went this route. I'm 63 and somewhat handy with building things, so I put it together myself. Obviously, doing it by myself posed a few challenges, but all in all it was a breeze. Very simple install. The step by step directions (included) were great, and the labeling of the pieces was perfect. Total install took me about 2 weeks to complete, but that included some special concrete footings which I poured myself since I was installing it on a slight grade (and it was winter) On a flat space this would be super easy. I was amazed how well engineered this structure is. This thing is awesome. The only assistance I needed was to set the roof panels on. I had the panels ready, so with 4 people, we were able to set the roof panels into place in about 1 hour. Once those were on and in place, I was able to secure them by myself. Making sure all was square and plumb; those roof panels went on very smooth. In hindsight, the only thing I should have done differently; I should have stained all wood prior to install. Also, since it was on a grade, I added (taller) customized 6" x 6" cedar posts to accommodate the grade. I plan to use the extra four 6"x6" cedar posts that came with the unit as fence and gate posts on the backside of the carport. I will add pics later.

Review from backyarddiscovery.com
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Sep 9, 2024
Texastoast4
4 out of 5 stars review

well-designed, strong all cedar construction!

Bought 3 weeks ago to add permanent durable shelter over existing spa. Very easy or order. Good price (eligible for military discount…Thank you!) Shipping was very smooth. They sent tracking number and I followed transit. Arrived one day early and we are at 4300 ft altitude on side of mountain. It ships as Several large boxes on pallet. Two boxes are plywood lined. Everything arrived intact. No damage. We unboxed systematically onto covered deck and organized all pieces according to steps of construction. We made sure we organized hardware very carefully in several bowls. Build tip! Keep the plastic bags for all hardware under each set of bolts and screws. Each screw bag has the item number printed on it that corresponds to the instruction manual. My wife helped move big assembled pieces and helped with heavy lifting but I did all construction by myself. YOU NEED AT LEAST 2 STRONG PEOPLE CAPABLE OF LIFTING AT LEAST 50 LBS OVERHEAD TO BUILD THIS SAFELY. Instruction manual is pretty good. The diagrams get a little bit complicated on several steps and I believe it could be broken down into several smaller additional steps that would help prevent confusion and provide more detail to the builder.The videos online are pretty good, but even they don’t show some of the detail necessary. I would recommend a color build manual with photos of critical steps to backyard discovery. Some of the orientation of some parts are hard to identify from the diagrams and videos. I got at least three pieces backward and had to disassemble and reassemble correctly despite being extremely careful and taking my time. Everything fit very precisely. The cedar post and beams are all pre-drilled high-quality so if there’s no hole at a location, or a bolt doesn’t fit through completely, its wrong. The framing went very smoothly, but it was difficult for my wife and I to move the two large end frames sections into position safely and attach them together square on our pre-prepared footings. Note: I prepared 4 concrete footings according to the PDF file of the instruction manual on Backyard discovery website a week in advance to spec. If you already have a level concrete slab that’s even easier. The post and cornice framing portion went very smoothly with hardly any problems. It took me approximately six hours to complete by myself. The second stage for the roofing was quite difficult. It took an additional six hours by itself. The roof framing is very flimsy in my opinion and had to be force fit working overhead. I squared the framing and squared the roofing before I placed roof and it still didn’t quite fit right. It was too flexible and bendable and would get off Square when you are trying to push it up over the framing. It was very challenging to get right. I found this part to be most difficult and I have significant experience in construction. Build note: The blue protective film on the steel corrugated sheets and roofing is terrible. It is tightly adherent to the pieces and extremely difficult to remove. We tried to use hair dryers, nope. We left the pieces out in the sun, nope. Last we tried to use some lubricating solvents nope. it took us over two hours alone to remove the film one inch st a time. Backyard discovery needs to find a different solution for this. It’s unnecessarily difficult. (This is the only reason that I give this product four stars instead of five stars!!) Note: i’m not sure why there is no flashing between the corrugated steel roofing sheets and the end cornice framing? If built exactly according to the manual, it results in 1/4 inch gap that would result in roof leak inside the frame at both ends? I was able to take some steel sheeting and cut it to create additional flashing to cover this gap. I did this entirely by hand on site. (This is another issue that backyard discovery should address with this particular model) If you have good weather and a level site with prepared footings or slab I would recommend at least two full days. 2-very strong or 3 less strong people. Otherwise, it could take much more time… Overall, it’s very beautiful and extremely strong once completed. I weigh almost 200 pounds and I hung from the frames at both ends to ensure that they were completely seated and stable before finishing the roof. I would recommend this product to anyone with professional tools and some building experience, but I would probably recommend professional help if you don’t have any construction or finish carpentry experience. One thing that was extremely nice, was all the additional hardware that came with it including all the necessary drill bits and a small torx wrench for some hard to reach corners where a battery operated drill would not fit. I set up two professional battery operated drills with 4 rotating batteries to make the process go much quicker so that I didn’t have to change bits and wait to charge batteries. I burned through at least two batteries on each drill with all the bolts and screws. Especially the roofing. Great product. Very well made. Good luck!

Review from backyarddiscovery.com
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Mar 26, 2024
Mike
5 out of 5 stars review

Best Gazebo Out There

I can’t say enough good things about this gazebo. First of all the instructions were provided in an app that was super interactive. You could pinch and zoom and rotate each detailed step. I absolutely loved the instructions. The materials were great quality, the holes all matched up, this thing was a dream to assemble. The only thing that would have made things any easier is if the hardware for each step were combined into bags that included the parts needed for each step, instead of having all the screws together and all the washers together, etc.

Review from BILT
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Nov 5, 2023
Cotton603
5 out of 5 stars review

Beautiful pavilion

[This review was collected as part of a promotion.] We purchased this to put up by our pool. It took quite a bit of time to put together. The directions weren’t as clear as they should have been in a few instances. But we were able to fix it by improvising. Definitely happy with our purchase !

Review from backyarddiscovery.com
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Jun 2, 2023
Banda
4 out of 5 stars review

In general, the 12 x 20 Gazebo has expanded our outdoor living experience. We love the quality of the product and the engineering specifications for wind and snow loads which address common issues in our area.

Assembly of the two gable ends, the double rafter Center section, and side rails can be easily assembled by one person in a garage or shop setting and on a work table with space all around to complete the bolt ups of the posts and tails. The assembly instructions are quite easy to follow by most people and moving the sections to the concrete pad for tilt up and connection is possible by two people but three people is recommended for tilt up. Note: Organizing all the numbered posts, numbered rafters, rails, brackets, nuts, bolts, etc. beforehand is highly recommended to avoid errors. Assembling the wooden roof sections was also easy to install in a shop but squaring the roof panel section within the allowable tolerance was difficult, although the holes were pre-drilled. I would prefer to install the metal panels after the wood frame was in place on the roof to ensure it is squared with the erected structure. Roof Cap needs a better design. Provide more screws, nuts, bolts, etc!!

Review from BILT
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May 19, 2023
Glenn M
5 out of 5 stars review

We love our 10X10 Norwood Gazebo

We love our 10X10 Norwood Gazebo. All of the pieces were packaged well to prevent shipping damage, and the steel roof panels were even in a protective wooden box. The five shipping boxes were clearly labeled on the outsides and the packing slips in each box showed which pieces were in the box, making it easy to find the needed pieces during assembly. All of the hardware (including extras) was packaged in clearly marked bags, and each wooden piece was clearly marked on the ends. (I suggest laying out the hardware packages on a table - out of the wind - in numerical order. And if you can't find a certain bag, look again because it's there somewhere.) Assembly instructions were excellent, and there is also a helpful animated video to help understand the assembly. Assembly takes some time because of the number of bolts and screws, but that attests to the quality and strength of the gazebo. I was able to assemble the gazebo myself except for assembling the two end pieces together (three of us, twenty minutes) and sliding the roof pieces up on top (two of us, ten minutes). The finished gazebo is very attractive, high quality, and strong. I would definitely recommend this gazebo.

Review from backyarddiscovery.com
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Apr 20, 2021
Anonymous
5 out of 5 stars review

Great Gazebo Kit

I bought this kit a few weeks ago, I must say that it is the best kit I have ever used! All parts were there and easily identified The directions were very clear and the app on the phone was also useful at times for clarity I built it in less time then estimated and impressed with the quality.

Review from backyarddiscovery.com
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Apr 20, 2021
Lberry
5 out of 5 stars review

Beautiful, Sturdy and Easy to Build

My husband and I bought the gazebo for cover over our patio area by our swimming pool. To be honest I was hesitant at first because it was a “kit” but it was easy to follow directions and put together. It is also very sturdy and solid. It’s a beautiful addition to our backyard area!

Review from backyarddiscovery.com
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