This is a warranty replacement for a defective machine. The old one was making clicking noises every several hours even when the machine is completely off. Nobody could explain it so they sent me a new one. The new one is worse. I have to call and see what they will do about it.

Although we really didn't use this product that much in the year that we had it, it died shortly after our move to a different state.I made sure to keep the original packing and box that it came in and the move wasn't responsible for it's demise.A few questions and tests from the representative from Keurig and they sent us a new unit.We are so happy to have this product, even though we utilize it as a backup to our main coffee brewer.

This is a coffeemaker with a very small footprint. It’s simple to get it up and running and couldn’t be easier to operate. Do *not* get worried if it doesn’t begin brewing immediately - there’s a 2 minute heat-up period after you’ve clicked the brew button. Just position your cup, and it will happen in 2 minutes. I had a problem with one I bought from another shop (online), couldn’t get a response from them, and Keurig patiently walked me through every possible scenario, then cheerfully replaced the unit for me when all tests had been done. They are delightful to work with. I bought a 2nd one for my grandson, because it’s a winner.

We loved our Keirug mini plus as it is small on the counter and makes great coffee. We were sad when it stopped working to our surprise as I have a larger keurig for groups and it has ran perfectly for 5 years. I called keurig and they totally stood behind there product and sent me a new one. That is a good company and because of that I will continue to purchase their products.

This Mini K Plus works as the older versions but...the unit does not include a pod for refillable use. You have to purchase same. If you try to use universal non-Keurig refillable pods, you will damage the machine. It also does not come with all instructions. Base starter instructions are there but are incomplete and additional are only available on line. Once I got all the info I was okay

I HAVE NOT HAD THIS MACHINE LONG ENOUGH AS HAD TO WAIT ABOUT LITTLE OVER A WEEK TO USE IT. NOW EVERYONE WANTS ME TO GIVE THEM COFFEE. I NOW HAVE LET ALL KNOW WHERE TO GET THEIR OWN AS I WANT TO ENJOY MY COFFEE BEFORE ALL DRINK WHAT I HAVE LEFTOF MY BOX OF COFFEE.

I used it once with bottled water and a coffee pod. It worked fine. I came to use it a second time, and it would just drain water from reservoir in the tank, make a noise like it’s brewing, and stop. Troubleshooting didn’t help. I responded to the email I was sent, by the way, you have to send multiple pictures because your order number, email address, and serial number you read isn’t enough. The process is a pain. The email was sent within the hour and no reply was giving. I called 6 days later, today, to see if there was any update, and alley didn’t get the email I sent from replying to the email they sent. At this point, I just want a refund and will purchase something else from somewhere else. It may be first world problems, but by God’s grace I just moved into my new place and l was really looking to forward to enjoying my morning cups of coffee again. I know there are worse things in life happening, even so, for the price of these things, they should work and customers shouldn’t have to go through the extras steps to receive a functional product.

I purchased a Keurig K Mini. It was slow to make a cup of coffee and not hot enough from the beginning but each month it slowed even more. It was only about 6 months old and I purchased a new one. When I called Keurig because I couldn't place a coffee order from the website I mentioned that the K Mini took forever to make warm coffee. The representative was so nice. She not only placed my coffee order for me she facilitated the replacement of my Keurig with a K Mini Plus. It make nice hot and flavor filled coffee quickly. I love having the removable water reservoir and the strong brew button. Thank you Keurig.

I bought this a few months ago. I love the new design and the way the water well comes off for cleaning. The only thing I find different is the temperature of the water coming out. My old single serve Keurig brewed much hotter water at 170º. This one only heats no hotter than 165º. Wish there was a way to adjust the temperature.

Received our second min plus since Jan 2022 and this one is already having issues. It will drain all or part of the water then shut off. We use purified bottle water, Keurig cups. This machine is a lemon. I have a video of it malfunctioning. Again this is our second one in 4 months.