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Customer reviews for Keurig K-Mini Plus Single Serve K-Cup Pod Coffee Maker for
Keurig K-Mini Plus Single Serve K-Cup Pod Coffee Maker
4.1 out of 5 stars
stars
4,161 ratings3,646 reviews
  1. 5 stars64% (2,663)
  2. 4 stars12% (500)
  3. 3 stars6% (269)
  4. 2 stars5% (202)
  5. 1 star13% (527)

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Showing 1,581-1,590 of 3,646 reviews
Aug 28, 2019
Reviewer name: Dawn0598
1 out of 5 stars
1 out of 5 stars review

Second try and failing again

This is the worst coffee maker. It is loud and slow ... much louder and slower than any other Keurig I have used. The company would not let us select a different model when the first one quit working completely after a few months. This one is no better, but at least they gave us a new one. The machine has these little black pieces that we keep finding. They must be coming loose from the machine just like they did on the first model, so I am sure this one will stop working soon. Worst purchase I ever made. Just don’t know if I want another Keurig since the company will not let me put the price toward a different model. Probably time to cut my losses and move on.

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
reply from Consumer Care

Thank you for your review and feedback. We're sorry to hear about your experience with Keurig Customer Service. We pride ourselves on our Customer Service and always try to ensure the customer is satisfied with the outcome. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.

Feb 2, 2020
Reviewer name: Bcaterina
1 out of 5 stars
1 out of 5 stars review

Reusable filters

I've been using my Keurig mini plus for a year. I thought my machine was flawed and received a new one after speaking with Keurig associate who also deemed the first one flawed. After receiving the new one I realized that while using the reusable filter the instructions for use are not clear. For instance, if the filter is not nestled in place just right the machine will NOT continue to transfer water from the reservoir into the filter. I have to open and close the lid several times in order for the water the be completely transferred into the filter. Then I must use the microwave to warm up my coffee. I have this coffee machine but I would not recommend buying it. The machine works fine using the k-cups. I like chock full of nuts cubin blend, not available in k-cups. I want to buy the regular single serve Keurig but I'm not 100% confident it will work better. Any suggestions?

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
reply from Consumer Care

The Keurig My K-Cup Universal Reusable Coffee Filter is compatible with all Keurig Home Coffee Makers, including the K-Mini Plus. Please note, you will need to remove the 2.0 adapter on the bottom of the accessory and remove the K-Cup Holder from in your coffee maker for it to fit properly. Also, while inserting the filter, try seating it closer to the front of the hole rather than farther back. If you have any questions, please feel free to give us a call at 866-901-2739. Hope this helps!

Sep 9, 2019
Reviewer name: alainajf
4 out of 5 stars
4 out of 5 stars review

This is the perfect size if you’re the only one in your family drinks tea or coffee. It’s super compact and looks nice on the counter. It’s a little slow compared to the larger ones. If more than one person is a coffee/tea drinker i would get the next size up! It also comes in multiple color options!![product:keurig-k-mini-plustm-single-serve-coffee-maker]

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
May 13, 2020
Reviewer name: MacD
1 out of 5 stars
1 out of 5 stars review

Defective model

Purchased this model K cup Cloud Grey single cup maker and within two months it quit working. Returned under warranty and received replacement quickly but after short amount of time it also stopped working. Love the concept of single serve but this Grey model must have a defect during production. Would not purchase this model again, hopeful Keurig will credit toward purchase of another model. Keurig did provide prompt service and replacement of the original coffee maker and does stand behind their products!

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
reply from Consumer Care

We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.

Sep 11, 2019
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

There is a luck of the draw with whether this one will work or not. National reviews are when you get a good one it's a 5 star, when you get one and then another one and neither will run the coffee without 4 priming it I ended up with the mainstays small space coffee maker for 19.00 and am very happy

Review from walmart.com
Helpful?70R6JXXCAS4P13613504932
reply from Keurig Care

We are sorry to hear about the issues you have faced, Laura. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we would love to assist with your K-Mini Plus coffee maker.

Nov 2, 2020
Reviewer name: Cafe
1 out of 5 stars
1 out of 5 stars review

It died in less than 6 months

I should have read the reviews. This machine is adorable and sleek and looked perfect on my office counter BUT!!!! In less than 6 months, the machine will not turn on. I contacted customer service and I am still waiting on a response regarding a new shipment. I purchased many brewers as gifts and for the office but, this one..,.I do not recommend. Due to the amount of negative reviews, it should be removed from the market. Why keep selling it?

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
reply from Consumer Care

Thank you for your review. We do take this feedback very seriously and are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care team at 866-901-2739, we will be more than happy to help.

Nov 22, 2018
Reviewer name: Risse
1 out of 5 stars
1 out of 5 stars review

Cute design; does not work well

I was excited to purchase this k-mini; it is the perfect size for the space I put it in and considering I am the only coffee drinker in my family. The k-mini works, sometimes. I will push the button and eventually, it will just turn off. Very frustrating when I need my cup of coffee in the morning. Great concept for Keurig; but, dysfunctional; I'm very disappointed.

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
reply from Consumer Care

Hello and thank you for your review. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!

Jan 30, 2020
Reviewer name: Lewis
1 out of 5 stars
1 out of 5 stars review

Disappointed

I really wanted this one to work. Perfect size for my motor home. Worked perfect for about 6 months, then worked intermittently. After that, wouldn’t work at all. Threw it in the garbage and got a K Compact. So far so good, but much larger than I would prefer.

Review from walmart.com
Helpful?70R6JXXCAS4P13613504932
reply from Keurig Care

We understand your frustrations and are sorry to hear you threw away your coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm eastern standard time to assist you.

Dec 11, 2019
Reviewer name: veigatd
4 out of 5 stars
4 out of 5 stars review

Overall, pretty good. Does the job for what we need. It's been around 6 months of making around 3 cups of coffee every single day and we haven't had any problem so far. It is cheaper than the average product on the market and I would definitely recommend it.

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
Jan 15, 2020
Reviewer name: melissas194
5 out of 5 stars
5 out of 5 stars review

I love my little Keurig! Aside from it being adorable and very aesthetically appealing, it works great! My coffee, tea and other hot beverages come out yummy and most importantly hot, every time! I would recommend this product for anyone who is wanting to make single cups of hot beverages, but probably not for a family or someone who needs more than 12oz

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932