We're sorry for any disappointment with how long your recent package of Charmin Ultra Strong lasted, RB. We have a variety of roll and pack sizes that offer different duration estimates, so we hope you find one that suits your needs best. We want to ensure you're getting the most out of your Charmin, especially since we put each roll through such extensive quality testing. Please give us a call at (800) 777-1410.

Danette, we're sorry to hear your toilet paper arrived to you in this condition, and would like to help. Please know, there are many quality checks in place to help ensure only the best products reach you. We haven't made any recent changes to the size of this roll, so it's unexpected that they'd reach you in this condition. So that we can help you further, please give us a call at (800) 777-1410.