e pride ourselves on quality home furnishings and stand by our products. Furniture does tend to soften over time yet this sofa will remain durable. We hope you enjoy your new sectional! -The Abbyson Team

Hello, the fabric is a nice, durable polyester, sounds like your comment could be related to personal allergies. Also, we recommend always using both pull-tabs to slide it open first by pulling out the drawer that it is in, but when you open the bed, please pull the tabs UPWARD ONLY. The bed is already open, just pull the tabs UP and the bed will open flat. To put away, also pull gently up and place back in the slot. Hope this helps. - The Abbyson Team

This is such a great sectional and we hope you enjoy! -The Abbyson Team

We're glad you're enjoying your new sofa bed and hope you consider Abbyson Living again in the future! -The Abbyson Team

The seating is firm, but will soften with use. What you will find is that the seating will retain its supportive structure over time. Please reach out to our Customer Experience Team with any issues at samsclub@abbysonliving.com - The Abbyson Team

Hi Renee, we're sorry to hear that the Hamilton Reversible Storage Sectional isn't providing the comfort you need for extended sitting. We appreciate your feedback and would like to assist you further if this is an issue for you. Please contact us at (888) 406-0838. - The Abbyson Team

The functionality is great! Thank you for sharing. - The Abbyson Team

Glad you like it! - The Abbyson Team

Hello, thank you for sharing! Enjoy! - The Abbyson Team

Hi. There's one part that's tricky and very important to put together. We highly recommend to watch the video online (item page) to help with installation. It seems to have helped many many members in the past. - The Abbyson Team