We are sorry to hear that the sectional did not work out! We do suggest reviewing the product dimensions before purchasing to ensure the product will fit as expected. If there is anything our Customer Experience Team can assist with, feel free to reach out at samsclub@abbysonliving.com. - The Abbyson Team

Hi - please keep in mind that this sectional tends to soften over time. Hope this helps. - The Abbyson Team

Please reach out to our Customer Experience Team who will be able to assist you at samsclub@abbysonliving.com - The Abbyson Team

Hi Brenda, the seating is firm on the Hamilton sectional, but it will soften with use. What you will find is that the seating will retain its supportive structure over time. FedEx generally delivers outside of the house. Sam's Club will be happy to work with you regarding solutions. - The Abbyson Team

Hi Mindy, we are sorry to hear about this! We do have a dedicated Customer Experience Team who will be happy to help! You can reach them at samsclub@abbysonliving.com so they can further assist. - The Abbyson Team

Would you be able to provide details of what you are noticing? This is uncommon feedback and we'd like to hear more. Please feel free to reach out directly to our Customer Experience Team who can assist further with any issues you are experiencing at samsclub@abbysonliving.com - The Abbyson Team

This is such great sectional and we hope you enjoy!<br />-The Abbyson Team

Hi Annie, thank you for taking the time to share! - The Abbyson Team

That's great to hear! It is perfect for smaller spaces and we're so glad you're happy with it.<br />-The Abbyson Team

Hello, this is unfortunate to hear. This is a great sectional, and we stand behind our products. If we can assist, please reach out to samsclub&#64;abbysonliving.com.