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Customer reviews for Smucker's Strawberry Jam, 64 oz., 2 pk. for
Smucker's Strawberry Jam, 64 oz., 2 pk.
4.7 out of 5 stars
stars
3,731 ratings708 reviews
  1. 5 stars85% (3,160)
  2. 4 stars7% (268)
  3. 3 stars2% (84)
  4. 2 stars1% (49)
  5. 1 star5% (170)

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Showing 681-690 of 708 reviews
May 26, 2020
Kicker
3 out of 5 stars
3 out of 5 stars review

It's just OK

Smucker's Jam use to be my go to jam, but a few years ago the product changed. I now buy Blackburn's brand.

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
Sep 17, 2023
Jaxs
2 out of 5 stars
2 out of 5 stars review

No Free Sipping for Plus Memebers

Like this ok but no free shipping for Plus Members, WHY? Live too far from the store and they don't deliver. Membership for what?

Helpful?6TI9POP47WRP13613020464
Apr 9, 2022
Pasw2393
1 out of 5 stars
1 out of 5 stars review

Strawberry Jam

Very dissapointed, I found very hard bits and strips of what is suppose to be strawberries. It is the worst jam I have ever eaten!!!

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from Consumer Care

We’re sorry to hear about your experience, as this is not the quality we expect for this product. This product should not have hard pieces of strawberries in it. Thank you for taking the time to provide us with your feedback. To help understand more about your experience, we will be reaching out via email and hope to connect with you soon.

Jan 17, 2021
Bigguy
5 out of 5 stars
5 out of 5 stars review

JAM

I really like the strawberry jam but the jar I just purchased taste wonderful only -- IT IS JELLY ---- NOT JAM!!!!!

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
Mar 27, 2020
Joey420
5 out of 5 stars
5 out of 5 stars review

What kind of strawberries?

Thank you for many snacks... I want to know which variety of strawberry is used to make the jam, just because I am wondering. Thank you.

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
Aug 6, 2018
Adbrian
1 out of 5 stars
1 out of 5 stars review

Disappointed

Agree with others. Bought a large jar. No straw berries. Should have been labeled seedless - better yet, fruitless. My last jar of Smuckers anything.

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
Mar 12, 2020
Kcidiwon
1 out of 5 stars
1 out of 5 stars review

Awful

Why do you call this jam? No texture, just sweet. It tastes a little like strawberries, and a lot like sweetened water. You should be embarrassed.

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from Consumer Care

Thank you for reaching out, we are sorry to hear about your experience with our Smucker's Strawberry Jam. A taste and texture similar to sweetened water is not the quality we would expect from our jam and we would like to learn more about about your experience. We have reached out via email and hope to connect soon.

Sep 22, 2020
Judys
2 out of 5 stars
2 out of 5 stars review

Strawberry Jam going to jelly

This was my go-to brand for Many many years. Sadly, no longer the same. Seems to have more jelly. I will be searching for a different brand.

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from Consumer Care

Thank you for reaching out and for your continued loyalty over the years. We are sorry to hear you are experiencing a different consistency then what you are used to with our Smucker's Strawberry Jam. As our recipe has not changed, we would like to learn more and share this with our teams. We have reached out via email and hope to connect soon.

Feb 8, 2023
doekilla
5 out of 5 stars
5 out of 5 stars review

BEST JAM EVER

the strawberry jam is the best for picky people like me. I love strawberries but hate them in jam. 5 stars

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
Apr 10, 2018
Disappointed mark
1 out of 5 stars
1 out of 5 stars review

Not the same

They took the real fruit pieces out to make it cheaper and it's just not the same. I'll be getting something else.

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from Consumer Care

Hi there. While we haven’t changed anything with our Strawberry Jam, we will be sure to forward your experience to the appropriate team. Thanks!