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Customer reviews for Smucker's Strawberry Jam, 64 oz., 2 pk. for
Smucker's Strawberry Jam, 64 oz., 2 pk.
4.7 out of 5 stars
stars
3,854 ratings750 reviews
  1. 5 stars85% (3,267)
  2. 4 stars7% (279)
  3. 3 stars2% (87)
  4. 2 stars1% (49)
  5. 1 star4% (172)

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Showing 231-240 of 750 reviews
Dec 31, 2024
Reviewer name: Deb24
1 out of 5 stars
1 out of 5 stars review

Disappointing

I've always bought Smuckers strawberry preserves but the last 3 jars I had to toss because it had a metallic taste. I tried several times to eat it but the metallic taste was too prominent. I don't know if you've found a way to make it cheaper or what the problem is but it's ruining your preserves. I've recently tried some cheaper versions and of course they had the metallic taste also. So I can only assume you're making it cheaper but selling it for more. Disappointing... Strawberry preserves are the only type of preserves or jelly I like but I can't get past the taste of metal.

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from consumer

We’re sorry to hear about your experience with the metallic taste in our strawberry preserves. This is certainly not the quality we strive for, and we understand your disappointment. We appreciate your honest feedback and will notify our team about your experience. We are reaching out to you via email to learn more and assist you further. Thank you for bringing this to our attention, and we look forward to connecting with you soon!

Jul 28, 2018
Reviewer name: Miketn41
1 out of 5 stars
1 out of 5 stars review

Very surprised, Smucker Straberry jam used

Very surprised, Smucker Straberry jam used To have a lot of strawberries. Used to buy quite frequently and thought it was great. Just purchased a large jar and I bet there is less than a dozen strawberries in the whole jar. 90 to 95% gelatin . Thumbs down , going to throw the jar away.

Review from Smucker's
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Oct 23, 2023
Reviewer name: bethanyg27
5 out of 5 stars
5 out of 5 stars review

Tasty!

[This review was collected as part of a promotion.] The perfect jam for toast or crackers! My picky kids are big fans of this strawberry jam on their peanut butter and jelly sandwiches. Perfectly sweet and a nice texture. The size of the jar is great and will last a long time!

Review from Smucker's
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Apr 2, 2019
Reviewer name: JamSuperFan
1 out of 5 stars
1 out of 5 stars review

Say It Ain't So - You've changed my jam!

I buy this strawberry jam by the case. I have for ages. This time I get my case and ugh! What happened? I seriously had to turn the jar around to read the label to make sure it was my Smuckers. There are no strawberries and the jel tastes like chemically flavored filler. The texture is not even the same. I think that one single strawberry was used in my 48oz jar. I am heartbroken, as I use this on everything (pancakes, toast, biscuits, cake and crepe filling, homemade ice cream.....) I did open a 2nd jar to taste test, just in case, and no, it's a nasty new profit saving recipe. Please listen to your customers---you are losing money if your customers don't like your changed product. PLEASE go back to the old yummy jam we all fell in love with. Have a big ad campaign so we'll know because I will not be buying any Smucker's products unless it changes back. BTW, when I returned my jam, the gals at the customer service tasted it and also commented that it 'used' to be so good and the new jam is not.

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from Consumer Care

Thank you for reaching out! We are sorry to hear your jam did not have that usual, delicious strawberry goodness. Please rest assured we have not recently reformulated our strawberry jam. We will be sure to forward your experience to our team.

Nov 3, 2023
Reviewer name: deborahf3
5 out of 5 stars
5 out of 5 stars review

Smuckers StrawberryJam is delicious.

[This review was collected as part of a promotion.] Smuckers Strawberry Jam is great on toast alone or with peanut butter. Its not overly sweet and has a perfect flavor. The jar is almost empty because everyone in the family loves it. I would recommendthis to everyone.

Review from Smucker's
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Dec 19, 2019
Reviewer name: Gunner
1 out of 5 stars
1 out of 5 stars review

Cheep imitation

Actually my best smackers product was always blackberry jam with a real berries . But lately I got this strawberry jam , that’s looks like jelly something in the middle acidy and sweet taste , almost feels like diluted product where production cuts been maid with out reach taste of the fruits or texture . I Understand company try to make a jam spreadable but it’s really make you feel like product is made with fake ingredients

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from Consumer Care

Oh no! We are sorry to hear about the experience you had with our Smucker's Strawberry Jam. Our jam is made with a blend of crushed and pureed strawberries, but the consistency you are describing does not sound like our quality. We have reached out via email to gather additional information about your experience and hope to connect soon.

Jan 26, 2025
Reviewer name: Penny
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Strawberry Jam

Excellent jam, great price

Helpful?6TI9POP47WRP13613020464
Sep 15, 2023
Reviewer name: Nina
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Tasty Jam

This has body & is very good taste. It’s a favoring our household.

Helpful?6TI9POP47WRP13613020464
Dec 16, 2024
Reviewer name: Lanceincolorado
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Meh

Not enough strawberry. Too much sugar "filler".

Helpful?6TI9POP47WRP13613020464
Oct 7, 2020
Reviewer name: Rhino13
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Rh

Snickers Jelly is a great deal and delicious.

Helpful?6TI9POP47WRP13613020464