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Customer reviews for Smucker's Strawberry Jam, 64 oz., 2 pk. for
Smucker's Strawberry Jam, 64 oz., 2 pk.
4.7 out of 5 stars
stars
3,854 ratings750 reviews
  1. 5 stars85% (3,267)
  2. 4 stars7% (279)
  3. 3 stars2% (87)
  4. 2 stars1% (49)
  5. 1 star4% (172)

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Showing 221-230 of 750 reviews
Apr 29, 2018
Reviewer name: Tweetybird
3 out of 5 stars
3 out of 5 stars review

Not what it used to be.

I have been buying Smuckers strawberry jam for years. For a while I have not been able to find any fruit in it, it is more like jelly. I do not want preserves. I do not want jelly. I'm sorry you changed it, and I also noticed you are using high fructose corn syrup. I guess I'll start making my own again. Not mad but disappointed.

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
Feb 17, 2024
Reviewer name: Cleopatra
5 out of 5 stars
5 out of 5 stars review

Sucker's Strawberry jelly.

I actually never read the label for jam or jelly, but I love them both. I haver never had a problem with the taste or quality of sucker's peoduck. Always good to the last drop. Please keep making it as grate as you do. Love love love it. Thank you for a great product!

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
Sep 4, 2022
Reviewer name: LarryG
1 out of 5 stars
1 out of 5 stars review

My last jar of Smucker's Jam

I wanted to write a full in-depth review, then realized it would be a total waste of time. Smuckers, like most corporations these days, seem more interested in MONEY instead of quality in their products. Sad, but a pound of strawberry seeds + corn syrup and food coloring will bring in the dollars, then that's the pathway Smuckers will travel. I only found a HALF of one strawberry in my large jar of jam...very disappointing. Where 2 years ago the jam was alive with the flavor of strawberries, these past two years it's just sweet and bland. I was forced to find another supplier for my daily fix of strawberry jam. I'll keep my money, you can keep your jam.

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from Consumer Care

While we're disappointed to hear of your recent experience with our Strawberry Jam, thank you for your feedback. We will share your thoughts with our team, and will be reaching out via email to learn more and best help.

Jan 10, 2021
Reviewer name: Savannahiva
1 out of 5 stars
1 out of 5 stars review

Jam with NO fruit chunks!?

I recently bought a new jar of Strawberry JAM and was sad to see that there were no fruit chunks in it like I have been used to for years. I’m sadly disappointed that I will have to find another jam that has the chunks in it like I previously enjoyed in Smuckers jam. :(

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from Consumer Care

Thank you for reaching out! We're sorry to hear that our Strawberry Jam was not like you remembered it with fruit chunks. If you are looking for those whole or large fruit chunks, we suggest trying our preserves which are made with whole or large pieces of high-quality fruit, as our jams are going to be made from a blend of crushed sun-ripened fruit and fruit puree. If you have any additional questions, please reach out to us at 888-550-9555, Monday-Friday, 8am-5pm, ETS.

Jan 3, 2020
Reviewer name: lifelongpbjfan
1 out of 5 stars
1 out of 5 stars review

PB&J Aficionado since 1977... product sucks now :(

I've eaten PB&J sandwiches with Smuckers Strawberry Jam (not jelly, not preserves) since childhood. Other than the occasional purchase of different flavors or competitors, or that one summer my mom made that incredible batch of strawberry freezer jam, I've remained brand-loyal because the product has remained consistent over those decades. But recently, something has changed. There used to be large chunks of strawberries in the jam (but not as crazy as preserves), but now it's no different than jelly, and not worthy of the Smuckers name. Some Smuckers employee replies to other comments claim that there has been no change to the recipe, but if that's the case, I'll find a new jam brand, because what you're labeling jam is not what I want on my or my kids' PB&J sandwiches. You broke your product somehow, whether you want to admit it publicly, and if you don't fix the issue, I'll find an alternate supplier.

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from Consumer Care

Thank you for reaching out! We are sorry to hear your jam did not have that usual, delicious strawberry goodness that you have loved for years. We would like to verify we have not recently reformulated our strawberry jam, but have reached out via email to gather additional information. Hope to connect soon!

Sep 18, 2020
Reviewer name: Lillian
1 out of 5 stars
1 out of 5 stars review

Unhealthy ingredients!

I cannot believe this company produces a product that not only has high fructose corn syrup but also corn syrup as the second and third ingrdients! These are NOT healthy for our bodies and it's why companies who care label certain products that indicate these ingredients are not in their products. There is no need for jams to include high fructose corn syrup or corn syrup. Fruit is plenty sweet without the need for these added unhealthy ingredients!!

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from Consumer Care

We appreciate you reaching out, Lillian! Feedback, like yours, plays an important part in the improvement of our products, and we appreciate the time you have taken to contact us. Please be assured your comments have been forwarded to the appropriate team. We also believe in the importance of offering a variety of choices regarding ingredients and have reached out via email to offer some suggestions in our diverse line of Smucker's Fruit Spreads that would not contain High Fructose Corn Syrup and/or Corn Syrup. We hope to connect with you soon!

Feb 5, 2025
Reviewer name: to duff
2 out of 5 stars
2 out of 5 stars review

Sad you're still using High Fructose Corn Syrup

Love your Strawberry Jam but we stopped using it a few years ago because of the High Fructose Corn Syrup (HFCS). I looked at a jar today, hoping you stopped using it, but was surprised to see you still do. 🥲Sure wish you'd get rid of it so we can use your jam again. Having trouble submitting my review because it's requiring a photo. I don't have one to offer.

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
Dec 19, 2019
Reviewer name: Gunner
1 out of 5 stars
1 out of 5 stars review

Cheep imitation

Actually my best smackers product was always blackberry jam with a real berries . But lately I got this strawberry jam , that’s looks like jelly something in the middle acidy and sweet taste , almost feels like diluted product where production cuts been maid with out reach taste of the fruits or texture . I Understand company try to make a jam spreadable but it’s really make you feel like product is made with fake ingredients

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from Consumer Care

Oh no! We are sorry to hear about the experience you had with our Smucker's Strawberry Jam. Our jam is made with a blend of crushed and pureed strawberries, but the consistency you are describing does not sound like our quality. We have reached out via email to gather additional information about your experience and hope to connect soon.

Mar 1, 2025
Reviewer name: StrawberryHillsForever
1 out of 5 stars
1 out of 5 stars review

Where Oh Where Have my Strawberries Gone?

I always loved Smucker's Jams and Preserves. Until now. The Strawberry jam didn't look the same. It is now an odd bright pink gel thickened juice. There was one small strawberry in the entire 32 oz jar. I did not buy it again. It was awful. Where, oh where have my little strawberries gone? Oh where, oh where can they be? With this jam cut short of berries, And the thick gel to fill out the bottle Oh where, oh where can they be? Sadly after a lifelong love of Smucker's I have found a new love. Farewell to thee. Oh where, oh where can they be?

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from consumer

We greatly appreciate your loyalty over the years and are sorry to hear that our Strawberry Jam didn’t meet your expectations. Please be assured that the quality you described does not meet our standards either. We appreciate your honest feedback and are reaching out via email to learn more. We look forward to connecting with you soon.

Jan 16, 2022
Reviewer name: Harry15
1 out of 5 stars
1 out of 5 stars review

Awful Flavor

I’m not as savvy on jam/jelly texture as some of the others reviewing this product but I can’t tell you that the taste is awful. We used to buy Blackburn’s but haven’t been able to find it in our grocery store recently, so we switched over to Smuckers since that seemed to be the only thing available that was reasonably priced. we bought this product twice - threw out the first and decided a second chance was needed to make sure it wasn’t a fluke. This stuff tastes like straight up chemicals. We’ve resorted to buying more expensive preserves for our jam/jelly needs because we just can’t stand the flavor of Smuckers. Thought you should know.

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from Consumer Care

We're disappointed to hear about your experience with our Smucker’s Strawberry Jam, as a chemical taste is not up to the quality or flavor standards we set for our products. We would be glad to learn more and see how we can be of assistance. We have reached out via email and hope to connect soon!