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Customer reviews for Smucker's Strawberry Jam, 64 oz., 2 pk. for
Smucker's Strawberry Jam, 64 oz., 2 pk.
4.7 out of 5 stars
stars
3,731 ratings708 reviews
  1. 5 stars85% (3,160)
  2. 4 stars7% (268)
  3. 3 stars2% (84)
  4. 2 stars1% (49)
  5. 1 star5% (170)

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Showing 141-150 of 708 reviews
Aug 28, 2020
Jack 13
3 out of 5 stars
3 out of 5 stars review

Good product Bad description.

This product is over all good as far as the Jam goes but the description is not. The description says 64 oz., 2 pk. the jars are 32 oz., 2 pk. The description is not right!

Helpful?6TI9POP47WRP13613020464
Mar 15, 2023
Ole Joe
1 out of 5 stars
1 out of 5 stars review

Where is the fruit?

The last 4 jars of this have been a great disappointment. There wasn’t anything in there but a few seeds. I think Smucker’s is going the way of a lot of other producers. More profit, less quality. I will not buy this again.

Helpful?6TI9POP47WRP13613020464
Feb 14, 2021
Greg
1 out of 5 stars
1 out of 5 stars review

High fructose corn syrup

Taste good, price great... But... Unfortunately they use corn syrup and either worst High fructose corn syrup... Those two makes we should avoid this product and keep looking for another.. maybe one we some labeled as Members Mark and with for example, cane sugar...

Helpful?6TI9POP47WRP13613020464
Oct 31, 2024
Linda S
2 out of 5 stars
2 out of 5 stars review

Discoloration

I've always used this jam for Christmas cookies and have never been disappointed. So I grabbed a jar to use for my Halloween cookies. When I opened the jar, it was BROWN, not one speck of red (it didn't look that discolored in the jar). In one tablespoon it had 2 large clumps of strawberries, so I can't complain about no fruit...just the color. Very disappointed in the jam since it was late, so I ended up having to improvise on my cookies.

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from Consumer Relations

Thank you for bringing this to our attention, that's not the quality we expect. So we can learn more and best help, we have reached out to you directly via email. We look forward to connecting with you soon.

Dec 31, 2024
Deb24
1 out of 5 stars
1 out of 5 stars review

Disappointing

I've always bought Smuckers strawberry preserves but the last 3 jars I had to toss because it had a metallic taste. I tried several times to eat it but the metallic taste was too prominent. I don't know if you've found a way to make it cheaper or what the problem is but it's ruining your preserves. I've recently tried some cheaper versions and of course they had the metallic taste also. So I can only assume you're making it cheaper but selling it for more. Disappointing... Strawberry preserves are the only type of preserves or jelly I like but I can't get past the taste of metal.

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from consumer

We’re sorry to hear about your experience with the metallic taste in our strawberry preserves. This is certainly not the quality we strive for, and we understand your disappointment. We appreciate your honest feedback and will notify our team about your experience. We are reaching out to you via email to learn more and assist you further. Thank you for bringing this to our attention, and we look forward to connecting with you soon!

Dec 5, 2014
dont have one
1 out of 5 stars
1 out of 5 stars review

missing the strawberrys

I have eaten Strawberry Jam every morning on toast for so many years its hard to say exactly how long loved it. Over the last year I have really notice a change in that there are no longer strawberries, it has become a flavor spread, I hoped it was a mistake and one still buy until I realized it wasn't mistake it was changed, and that was the last jar and didn't finish it due it no longer was fruit but colored sugar jell. So sad!

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from Consumer Care

Thank you for your review! Please be assured, we have not changed the recipe for our Smucker’s® Strawberry Jam. It is possible you’ve tried our Smucker’s® Seedless Strawberry Jam, which contains fewer pieces of fruit due to the straining process used. We hope this information helps!

Aug 15, 2023
xojessmichelleox
5 out of 5 stars
5 out of 5 stars review

Delicious

[This review was collected as part of a promotion.] This jam is so so good and full of strawberry flavor. I used it on toast and a pb and j and it did not disappoint. My daughter was nervous to try it and then fell in love with this. This will be a staple in our house. Goodbye grape jelly and hello strawberry jam!

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
Jul 14, 2021
Karl W
3 out of 5 stars
3 out of 5 stars review

Needs better labels

I like the taste of Jams and jelly’s but I dislike the fact that you hide the information on your labels and lids that the product needs refrigerated after opening it . It would also help if the refrigerate after opening was in broader print on the label!

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
Sep 4, 2022
LarryG
1 out of 5 stars
1 out of 5 stars review

My last jar of Smucker's Jam

I wanted to write a full in-depth review, then realized it would be a total waste of time. Smuckers, like most corporations these days, seem more interested in MONEY instead of quality in their products. Sad, but a pound of strawberry seeds + corn syrup and food coloring will bring in the dollars, then that's the pathway Smuckers will travel. I only found a HALF of one strawberry in my large jar of jam...very disappointing. Where 2 years ago the jam was alive with the flavor of strawberries, these past two years it's just sweet and bland. I was forced to find another supplier for my daily fix of strawberry jam. I'll keep my money, you can keep your jam.

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from Consumer Care

While we're disappointed to hear of your recent experience with our Strawberry Jam, thank you for your feedback. We will share your thoughts with our team, and will be reaching out via email to learn more and best help.

Nov 20, 2020
Abcdefg
1 out of 5 stars
1 out of 5 stars review

Smackers jam is now jelly!

Smackers has been in my cupboard for many years, but no more. When l opened a new jar l figured it was just mislabeled, but after opening the second one and finding the same thing l knew it was time to say “goodbye smuckers, hello new JAM”. If l wanted jelly or preserves l would have purchased them, I wanted the same quality product l always bought, l know per other reviews you said nothing’s changed, but that many people can’t be wrong.

Review from Smucker's
Helpful?6TI9POP47WRP13613020464
reply from Consumer Care

Thank you for reaching out and sharing your recent experience with us. Please be assured we have not changed the way we manufacture our jams, as they are made from a blend of fruit and fruit puree. However, if you have noticed something different, we certainly want to learn more. We have reached out via email and hope to connect with you soon.