I brought this unit last December and due to limited snow fall was unable to use it. Pulled it out to charge the batteries before the winter storm hit, and one of the batteries won't charge. Contacted Snow Joes customer service since the battery come with a two-year warranty, they have no batteries in stock and there is nothing else they can do for me. Now I am stuck with a $1,300 piece of trash. Contact Sam's to see if they could assist, they don't carry 21inch, model anymore. Now I am stuck with a $1,300 piece of junk that I never used. Now I see that Sam's is carrying the Snow Joe's this year for a much lower price than last year. Very upset.

This machine is great! It hasn't snowed since I bought it so it works fantastically!

This blower work's great.

Great for small jobs like sidewalks and patio home driveways.

This machine did a very good job in 7" s of snow.

[Employee of walmartcanada] Good experience, this being the first online order picked up at the store.

If you take your time and there's no ice in the snow to try and break up, this machine works pretty well.

The above equipment did not meet my expectations. It was used four times, The fourth and final time it started smoking and died. Save your money and give this device a wide pass.

I was so happy to get this snow blower. I live in Michigan and we get a lot of snow. I'm 71 years old and I have a long sidewalk and a large driveway to shovel and it's killing my back. this snow blower was very easy to put together. the problem that I had was minimal it was that you only get one screw to secure the chute, which kept coming off when I used it the first time. however, I got three more little screws pounded them in a little bit with the hammer to get them started and then tighten them and bravo it worked. the shoe is on secure no problems and this item is amazing. love it love it love it

Its powerful enough but just like everyone else says, the plastic shute pops off with 3 inches of show. Its held by all plastic and 1 screw. Why would they not put 4 screws or make it metal? Probably saved $0.15 but now cost them another returned snow blower after 5 minutes of use.