it lowered our mattress about six inches. Wonder if you can order six more riser blocks. It takes some trial and error to get the right adjustment for both husband and wife. There is a night lite under the bed, my side blinks while my wife's side is constant: don't know if the light is defective or is if it supposed to be this way. However, I can't imagine that it should blink.

First - this is very heavy. If you are a smaller person you might need help. This comes in a single piece that is folded in half. It was shipped via Fedex, which is not what the website portrays it to be. It says that the shipping company will reach out to arrange delivery. this made me think that it would be delivered and set up. Nope! It was left on my front porch. I had to drag the 100+ pounds over the door and into the house. I almost gave up!! Once I finally got it in and out of the box - set up was a breeze. It literally folds open - the legs twist on (adjustable by adding on pieces) and then you plug it in. 30 minutes tops. Comes with a battery pack but no batteries for it - it takes 9v - in case the power goes out. This works incredibly well for me. The vibration helps soothe tired, restless legs. the zero gravity feature is so relaxing and great for reading or watching television in bed. The back literally sits up at a 90 degree angle - if you need to eat in bed on a tray - this frame will help facilitate that.

A definite plus is the addition of the head elevation. If you use an I pad, or watch tv in bed! Definitely do not pass up this feature. The base is quiet moving although the vibration mode is loud and obnoxious. I don’t need or use it and it scares the dog. I’d buy it again and may crawl underneath it to unplug the vibration motors so I don’t bump the wrong button and turn them on.

I have been over the moon about our split-king, in the 2 twin-XL configuration. We bought these 2 frames on Memorial Day weekend of 2021! I don’t see how I could be happier. We were looking in a family-owned mattress store when the salesman told us there are only a handful of companies that make these frames. They are then sold with the exact same remotes, just rebadged with the sellers name on them, like Tempurpedic, Sleep Number, etc. We have never had an instance of aggravation. Everything works beautifully. My bed is used all the time - I have had 2 back surgeries =. 2022 and just recently in 8/2025.I use the massage feature all the time, I also raise and lower the head/feet to help in getting out of bed, I say this to show how well this frame is holding up, under what I think are kind of severe conditions.

Bed frame is quite heavy, but was easy to install. On first use, the bed made a loud squealing noise when raising or lowering the head. Contacted customer care (manufacturer) and was told to lubricate the wheels and joints under the bed. This was no easy task and certainly not something the consumer should be asked to do. While we are now happy with the frame, one wonders how often we will have to 'service' the wheels and joints. Not a sign of quality.

I had bought my first adjustable base from Sam's about 6 years ago. It was the same class and price range as my recent adjustable base purchase. They shot up on pricing. After having to purchase membership upgrade I was able to purchase for $100.00 more than the last one. But I have to admit it is an above average upgrade from my first one. This has all the same features, same remote. Difference is no moving brackets underneath. So store away all the stay you do not have a place for. Unless your bed frame dictates the need for space. Operates just fine. Pretty quiet, smooth action. I see it just rolls inside arm brackets to go up and down. Weight load is 700 lbs, my original base has a weight load of 800 lbs. Very important for long life use. Box delivered in shambles, but everything worked just fine and no damage to base. Actually rec'd early delivery. Paid for standard delivery. Check out gets you on charges. Upgraded membership (no accident on Sam's part) obtaining a better out of pocket cost for base. The only reason the numbers worked out. All and all very happy with my 2nd adjustable base for my guest room. My original adjustable base moved from Florida to Texas works just fine. No problems. One last thing. I love being able to raise the head and/or foot making it easier to put on bottom fitted sheets when making up my beds.

The frame works well. I was missing one cotter clip and just rigged it instead of figuring out how to get a replacement. The USB ports are not high speed, so it will not be a quick charge if used. They are located under the frame, not on the side. In order to plug into the USB port you need to go by feel unless you're going to lay on the floor to look. Assembly wasn't too challenging, but definitely need 2 people due to weight with Queen size. Also if looking at for someone who would need the backup batteries, they cannot be left in place, so are basically useless unless you set it up where a person could connect up if power is out; otherwise, a more mobile person would have to do for the person. I just didn't connect it. The directions said if batteries are connected while electricity is on, it will ruin the bed frame.

Read Carefully** I ordered this bed frame in a King because it has all the bells and whistles. Thought I would save money instead of buying my 3rd sleep number. This frame is horrible. We put a 14 inch hybrid gel mattress on this frame and it feels like it sinks in the middle and the feet feels higher in the air as if you have your legs propped up. I wouldn’t recommend this bed frame. It also seems thin and flimsy and the legs are also flimsy.

We bought it for guest bedroom and there have been no complaints! I plan to try out the adjustable bedroom to see if I want one in the master bedroom in the future.

For 700 dollars, I should be able to use the massage feature, but it is ungodly loud and my kids can hear it three bedrooms away.